Jacob Goldstein

And if you want to buy, great.

And if you don't, that's okay too.

Yeah, and we have ads on our flight attendant aprons, too.

And isn't that great?

Because people pay us to put that ad there, and your fare can be lower.

How does that square with the great story you just told me?

They're elitist, and I will tell you why.

That survey never asked customers about the price of their ticket.

And since they don't ask about the price, it's absolute bunk.

If you want to tell me that an airline that has more legroom and serves you more on board and has...

nicer lighting on the airplane is a better airline than ours, but forget to say they charge $400 and we charge $99?

Why doesn't Consumer Reports put out a survey saying that a Mercedes S-Class is better than a Ford Focus?

It's true.

Why don't they put out that survey?

The Mercedes S-Class is better than a Ford Focus.

So why isn't everybody buying Mercedes S-Classes?

Here's the reality.

If you go into the dollar store and you're expecting to buy a nice three-piece suit, you're going to be really disappointed.

No one should come to Spirit and complain we don't have legroom.

We're not a store that sells legroom.