Jaeden

integrating it with more than the trip.

And eventually we'll be looking at sponsor listings as a result of that.

Something else that I thought was interesting is they actually just recently got a new CTO over OpenAI.

They hired Ahmed Al-Dal.

He was working at Metaslama.com.

training their model previously.

So they pulled him over.

He's got a ton of experience in actual AI models.

I think this is cool because if Airbnb can make any sort of custom AI in-house, like they have so much data for how these trips are being booked.

I think they're a perfect person.

So they have a new CTO that I think might do some really cool things there.

The one other thing that I think they're doing well for AI, using AI is in just customer support.

If anyone has used Airbnb, you know that while 90% of the time it's phenomenal, 10% of the time you can have issues.

I mean, that's probably like a hotel too, but either as a user or as a host, you can have issues where someone comes and they trash your place, or maybe you're a guest and you go somewhere and the Airbnb listing ends up being like super dirty or bad, right?

So like you could have either of those two experiences and usually they're mitigated by having reviews on both hosts and guests.

And so you can, you know, pick your poison if you choose to,

host someone that has a terrible review, you know what you're getting yourself into.

Or if you choose to go to an Airbnb that has bad reviews, you know what you're getting yourself into.

But either way, there are issues and they have decided to tackle a lot of those with AI for their customer support.

I'm actually a big fan of AI for customer support, assuming it has the ability to like issue refunds and do things, um, and, and actually work through and resolve and come to resolutions.