James Reed

I mean, that idea of seeing the continuity from the basic components to the beginning to the end of a business process is really interesting in all sorts of aspects.

I mean, it would certainly help everyone understand what the business is about.

I don't think enough businesses do that.

I think it's a really interesting idea.

Yeah, that's a good question.

Got any thoughts on how they do it?

You might be doing it better than you realize.

I mean, because being a small business with you very much there, very visible, very present, I think probably people understand it pretty well.

But it's hard to tell when you're in the thick of it sometimes.

It's a woods for the trees sort of situation.

But for me, looking from the outside, your brand is very specific to you.

Well, I think what you've been talking about right now is, I mean, if everyone in the business listens to this, they'll have a pretty good idea.

Anyone else?

I mean, products that last a long time, that are ethical.

You learn so much.

Yeah.

Well, back to the floor was a famous concept, wasn't it?

Yeah.

And I think that's, yeah.

So that, I mean, lots of companies, I think, do that routinely every year.