Jim Filice

speaker

263 appearances 1 recordings 1 series first heard Jan 2026 last heard 15 Jan

Jim Filice’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jan 2026 with 1.

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Off the Rails from the U.S. Faster Payments Council - FPC · 15 Jan 2026 Jim Filice from Visa on Visa Direct Real-Time Payments, Stablecoin, AI · 15 Jan 2026 podcast

Many of us have spent a good amount of money on e-commerce over the holidays.

And I'm sure quite a few of us have had to return things over the holidays.

I certainly have.

And those emails that you get back that say, you know, you'll get your money back in five to seven ish days.

And on day three, you're wondering whether you forgot or whether it's there and you go and check and you may have to call the merchant, et cetera.

And you're not sure if it's the bank's problem or, you know, the, the, the, where you bought the goods.

And so we, we think,

From a speed improvement, from a convenience perspective, security being key, and reach to make it ubiquitous, we think faster refunds is a good example of where we will be adding value to the ecosystem because we can deliver a benefit across, in this case, all four of us.

being the standout there.

That's right.

And so what we're hoping that we can do, and this will take time throughout 2026 as this develops, but the hope is the moment that, in your particular case, Walmart decides we are making that return and executes it from your end, then you should be confident that that money is actually showing up in that consumer's bank account.

So you could be doing things on the call center side, on the phone, executing the transaction,

and having the consumer check and see that the money is actually there.

We think that that'll extract a huge amount of cost in the ecosystem.

It'll improve trust.

It'll improve reliability.

It'll improve loyalty.

So there's a lot of benefit in that.

And it's a really good example of how faster payments can make a real impact in consumers and in the business of e-commerce transactions.

I think the reality is it is a lot of the ones that we often talk about.

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