Jim Marous
speaker
5,037 appearances
35 recordings
1 series
first heard May 2026
last heard 12 Aug
Jim Marous’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 35 in all, peaking in Jul 2026 with 14.
Appearances
I really appreciate seeing you again.
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Likewise.
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See you again
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Thanks for listening to Bank and Transform, the winner of three international awards for podcast excellence.
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If you enjoy what we're doing, we would really enjoy a positive review.
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Also, check out my recent articles on the financial brand, the research you're doing for the digital banking report.
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It's a special thank you to our senior producer, Leah Hassledge, audio engineer, Chris Fafalius, and video producer Will Pritz.
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The person sitting across from your customer this morning is flying blind.
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Your systems already know this customer's deposits have been leaving for three months.
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The problem is your employee doesn't.
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She owns a relationship, and she's measured on whether it grows, and she's having the conversation without the needed insight.
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Unfortunately, she's not alone either.
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MIT surveyed over 300 senior executives and found that only 28% of employees regularly draw on the data assets their organization has already built.
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The rest of it sits in silos.
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This is most visible at the front line, but it doesn't stop there.
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The analysts working on the dispute, the marketing team building a promotion, or the product team looking for patterns, all of them are making customer decisions on partial information.
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The industry calls the fix data democratization.
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It points at the wrong target.
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What an employee needs is democratized insight.
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Customers know we have access to their entire relationship.
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Showing 321–340 of 5,037 · page 17 of 252
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