Jim Marous
speaker
5,037 appearances
35 recordings
1 series
first heard May 2026
last heard 12 Aug
Jim Marous’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 35 in all, peaking in Jul 2026 with 14.
Appearances
But here's the pragmatic take, and it's the part the obvious story misses.
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We're very good at measuring what happens when an employee sees something they shouldn't.
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I've yet to see a risk committee quantify the marketing dollars we spent acquiring a customer who went dormant in 90 days, but nobody was told, or the customer who paid the same avoidable fee 11 months running because nobody was ever prompted
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to step in.
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That's a real cost.
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And it's invisible because we have an uncomfortable deal with sharing too much.
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We asked banks and credit unions where they're aiming their eugenic AI.
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Fraud and risk detection led at 72%.
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Employee enablement finished last at 14%.
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With fraud, somebody defined the thresholds, built the audit trail, and set the escalation path.
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Far fewer institutions have done that work for the employee's desktop.
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MIT put data democratization alongside three other decision rights guardrails, which is a telling place to put it.
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Guardrails exist so people can move faster with less risk.
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However, in banking,
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We built gates and called them guardrails.
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Underneath all this, such a choice we never actually had to make.
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Either an employee sees raw data or the data stays protected.
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We keep the underlying data governed exactly where it is, send a governed signal, and enough context to read it along with action that a person is allowed to take.
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That's a very different thing from opening the warehouse.
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Employees don't want more data.
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Showing 361–380 of 5,037 · page 19 of 252
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