Jimmy Wales
👤 SpeakerAppearances Over Time
Podcast Appearances
I mean, if you do it too often, then maybe they'll start, you know, giving you a little grief.
But generally, they're very good about it.
And I...
It's trust.
Nobody thinks, I'm not so sure about putting in my credit card number on this funny Amazon thing because who knows if they're ever going to send my thing.
No, they'll send your thing.
We all know that.
We accept that.
We don't even think about that as being part of trust.
But of course, that's business.
You can't do business otherwise.
And so this is why we tell the story of Airbnb, Uber, companies that have had a real crisis of trust.
And how did they recover from that?
So I watch a lot of tech hardware video.
I'm a super nerd, right?
And I'm building out a home server and all that.
So I watch all this.
Wirecutter videos.
Not Wirecutter.
That's actually, do they have videos?