Jimmy Wales

And like we're going to do the right thing.

We're not going to campaign about it because, frankly, we sell coffee cups like nobody cares.

Like that's not something we should be weighing in on.

Transparency.

Oh, yeah.

So Airbnb, like early on in the history of Airbnb, they had this huge trust crisis.

So what happened was this woman put her, I think she was here in San Francisco, she put her apartment on Airbnb and then somebody rented it and absolutely trashed the place.

And they got bad advice, PR legal advice to basically Stonewall, don't admit responsibility, you'll make it worse, da, da, da.

And after a few weeks, they were like, it was just getting worse and worse and worse because this woman wrote a very emotional, you know, like, I'm sitting in the stairwell of my apartment building in tears.

I can't bear to go back in and see what happened.

And the company was doing nothing to help and so on.

And they realize, and people have been saying this to them for a long time, like a venture capitalist told them, you're going to get somebody killed.

You know, like this whole thing is crazy.

in Airbnbs or assaulted.

Oh, yeah.

Yeah, yeah, yeah.

Yeah, yeah, yeah, yeah.

But they realized, like, if people think a normal thing that's going to happen, you put your house on Airbnb and it gets trashed, we're going to have no landlords.

Nobody's going to participate.

So they basically, like, pushed the brakes on the whole company and said, like, everybody has to work.