John Lee

speaker

348 appearances 3 recordings 3 series first heard Nov 2018 last heard 20 Dec

John Lee’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 2 in all, peaking in Dec 2025 with 1.

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Top Founders · 1219 Will Prosperworks and it's 10,000 Paying Customers Win CRM Wars? · 25 Nov 2018 podcast

We've been able to expand very quickly because of ProsperWorks as our internal CRM.

But importantly, because we figured out that sort of go-to-market motion that's allowed us to continue to scale.

Um, so 60 times 12, 720, 720, about 11, around 1100.

That's where you're at.

Yeah.

Okay, good.

Um, that is probably a little north of 10.

And so one of the biggest challenges for any SMB SaaS entrepreneur is ultimately the churn that's inherent within that market.

And so a lot of companies see they lose a third, they lose a half of their customers per year.

On a net basis, we are actually expanding.

So on average, every dollar that comes in in month one

A month 13 is about $1.16 to $1.12.

Great.

So we're seeing net expansion overall.

And so that's what's contributing to our rapid growth and 26% compounded monthly revenue growth rate is that you have stacking basically curves doing this over time.

Yeah.

I think that gross revenue is sort of less important.

It always just depends on how you cut it, right?

So if you remove infant churn and all of that kind of stuff.

So we're not disclosing the gross churn at the moment, but I think the key is basically the net churn, right?

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