John Lee

speaker

348 appearances 3 recordings 3 series first heard Nov 2018 last heard 20 Dec

John Lee’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 2 in all, peaking in Dec 2025 with 1.

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Top Founders · 1219 Will Prosperworks and it's 10,000 Paying Customers Win CRM Wars? · 25 Nov 2018 podcast

That's really the metric that really matters, which is if we're going to acquire a dollar of revenue, what is that dollar of revenue going to look like in month 13th?

Yeah.

So we definitely take a look at the gross number.

There's things that we control and there's things that we don't control.

So there's companies that are going out of business, for example, that's not something that we can control.

For some people, CRM is actually not the right fit at that point in time.

That's something that we don't control.

What we do control is that when there is value to be had through a CRM, we are the simplest, easiest, and least

time consuming way to get the best data, to make the best decisions.

Um, that is what we control.

And so, um, I would, I would tell you that, you know, without actually telling you the number that our growth is substantially lower than a traditional SMB SaaS company.

We are well south of that.

Good.

Yeah.

So yeah.

So the key is really for us, it's like, how do you demonstrate value right away?

I think that the better question is not where we are, but how can I help your audience basically be able to reduce churn?

And so one of the things that we've been able to focus on is time to value.

And so we take a look at all the golden motions within a product.

How many do you have?

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