Jon Stead

speaker

382 appearances 1 recordings 1 series first heard Jul 2026 last heard 7 Jul

Jon Stead’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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Unlocking Value · Part 2: Jon Stead – Nobody's Paying for the Slides Anymore · 7 Jul 2026 podcast

And all of those things, ultimately, we can deliver a better app for clients faster.

And that doesn't necessarily mean that AI is going to completely replace all of those workflows, but it means that a support ticket lands on your desk, John, and rather than you thinking, oh, what's happened in the V estimator if I've got this feature?

Actually, AI has done the really smart triage in advance in keeping you

I recommend a response or things to think about or things that we need to actually qualify for the client, but it's assisting the workflows of humans so they can focus on the higher value

you know, more powerful things for clients rather than the lower level stuff.

So, you know, that's one of the things that we've really sort of focused on.

I think historically, if you didn't have that knowledge infrastructure, didn't have that knowledge sort of documentation written down, it's like, oh Christ, how are we going to take someone off everything else for a year to write all these things down, go into how it works?

I think that was...

that was a massive challenge.

But now with AI, you've got the ability to look at old problems through a completely new lens.

And actually, if we have the definitive version of the truth, it is the code, then we can document and review that and document what it thinks it is at the back of that.

Clearly, we need to be in the loop across that view.

We still, the humans, still own the outputs.

It was really, really important.

But I think the same thing stands in a consulting firm where if you have all of that rich information on

documentations, SOWs, proposals, emails, calls that are being recorded.

Actually, from that, you can build things out in a way that you couldn't have done historically because of the power of both tools.

Yeah, so look, I guess I can mostly speak to how we're thinking about the world.

So CMAP or PSA has always been that foundational spine that runs through your firm.

If a project exists, it's in the PSA and it captures everything from

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