Jonny Adams

With the point of view of you describing how Trilogy is set up, I really think those are some phenomenal points. You know, the fact that you're working together with the client to create that customer set. And Matt, we've heard that from other guests in the past, which is phenomenal. Just a brief response and summary on this point. When it hasn't worked, what does it look like?

With the point of view of you describing how Trilogy is set up, I really think those are some phenomenal points. You know, the fact that you're working together with the client to create that customer set. And Matt, we've heard that from other guests in the past, which is phenomenal. Just a brief response and summary on this point. When it hasn't worked, what does it look like?

I want to know what does the feeling feel like when there's a lack of trust? leadership that's really binding around that customer center I would imagine in your illustrious career you might have seen when it hasn't worked that well what but what's the feeling like in an organization when it doesn't work so well

I want to know what does the feeling feel like when there's a lack of trust? leadership that's really binding around that customer center I would imagine in your illustrious career you might have seen when it hasn't worked that well what but what's the feeling like in an organization when it doesn't work so well

That was so 2012, by the way. It's changed. We're not in that.

That was so 2012, by the way. It's changed. We're not in that.

Do you know the outcome of the case? Did they all see you get laughed out of court?

Do you know the outcome of the case? Did they all see you get laughed out of court?

So where did you go to find the image? That's the question.

So where did you go to find the image? That's the question.

Not on that point. I was curious about that last point. And I suppose it's a really hot topic for anyone involved in a growth role, whether that's, you know, marketing, sales, consultancy, whatever that may be, customer success. When you think about that job piece, not naming names, if we think about a CEO, the last sort of 10 years in software has surfaced has been growth at all costs.

Not on that point. I was curious about that last point. And I suppose it's a really hot topic for anyone involved in a growth role, whether that's, you know, marketing, sales, consultancy, whatever that may be, customer success. When you think about that job piece, not naming names, if we think about a CEO, the last sort of 10 years in software has surfaced has been growth at all costs.

So they would pretty much do anything to get to where they need to get to, especially their VC bags. It's like quite aggressive. Right. Do you think that a CEO and those types of C-suite actually will continue to think about growth at all costs at the absence of job losses at maybe sort of, may I say, middle to lower tier?

So they would pretty much do anything to get to where they need to get to, especially their VC bags. It's like quite aggressive. Right. Do you think that a CEO and those types of C-suite actually will continue to think about growth at all costs at the absence of job losses at maybe sort of, may I say, middle to lower tier?

Or do you think that actually there's going to be some of that ethical sort of input where actually, you know, common guys that you've got to not worry too much about growth and actually go think about the society and the people within your function? Do you have a theme or a trend that people are talking about? Or maybe it's a bit too early. I'm not too sure.

Or do you think that actually there's going to be some of that ethical sort of input where actually, you know, common guys that you've got to not worry too much about growth and actually go think about the society and the people within your function? Do you have a theme or a trend that people are talking about? Or maybe it's a bit too early. I'm not too sure.

Yes, of course.

Yes, of course.

Is it a language pattern that creates fear in the current sort of market of job employment where, you know, job cuts or is it, you know, are people being redeployed well enough? You know, it has to come in one hand that I get the efficiency model because I'm trying to sit there if I was a CEO and think, well, I've got the pressure of the board, I've got the pressure of investors. Do you know what?

Is it a language pattern that creates fear in the current sort of market of job employment where, you know, job cuts or is it, you know, are people being redeployed well enough? You know, it has to come in one hand that I get the efficiency model because I'm trying to sit there if I was a CEO and think, well, I've got the pressure of the board, I've got the pressure of investors. Do you know what?