Julia Dhar

We have so much richness, often so much empathy for customers and what are their issues getting through a funnel?

What are the ways in which our product offering might be too complex for them?

And surprisingly, we often don't pay that same amount of care and attention to employees who we know even better, by the way, often times.

So that's one I think can be really meaningful because it is hard to replicate that quickly.

It's deep in the cultural DNA of the company.

The second one is where you see evidence that company leadership is not only willing to change strategy, but open, honest, specific.

about the ways in which they themselves have changed or the ways in which they operate and steer the company is different in response to changing circumstances.

So it's not just that they have been able to change their mind about something in response to a changing set of facts, but are flexible enough to be able to change their behavior.

If we don't have leadership teams who are able and willing to talk about the ways in which they have changed their behavior,

It's not a great sign that we should have confidence that they could change the behavior of others or even maybe that they care very much to do so.

This week on Therapy Gecko, we're hearing all real, authentic human stories about anything from relationships to family drama to serendipitous encounters with unexpected people and things.

If real people pique your interest, this is the podcast for you.

Listen to Therapy Gecko on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.

That is not the look of an innocent man.

Is everyone lying to me about who they are?

And here's something that should be a whole lot easier than it is, getting a new one put up in its place.

I'm Akilah Hughes, and Rebel Spirit Season 2 is about both of those things.

Listen to Rebel Spirit Season 2 on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.

Hello everybody, I'm Gemma Speck and welcome back to The Psychology of Your 20s, the podcast where we talk through the biggest changes, moments and transitions of our 20s and what they mean for our psychology.

Hello, everybody.