Karl Sherrill

I had a great mentor who years ago said to me, if you're not good at home before you get to work, you're not going to cut that off.

It's not going to turn a switch when you get here.

So I think it's an opportunity for us to really step back and say, if I believe, and I do, but if I believe that people are generally wired to do good things and be good people

If they're not, something's going on.

And there is no greater joy in my life to date or in other leaders, and I think there's no greater joy than to take that really negative person in my life and turn them into something, turn them into a fan, turn them into a person that smiles when they see me.

I joke around with people, listen, if you're rude and ugly to me, I'm going to probably be okay with it.

It might not feel great.

I'll get over it.

But I also have just accepted that as the challenge for you.

You and I have a disconnect because if you really knew me, I don't think you'd treat me that way.

So let's figure out how we can figure that out first.

Well, I love the reframing of that a little bit too, right?

Because if I want you to operate at your best, I need to help you understand what that looks like, right?

Not everybody kind of has a view of that.

And if we're not careful, again, the outside influence of the world and the environment and the business that you're in will dictate to someone what they should be chasing as their A-level.

And what I would rather see us do is help them understand what is my A-level that I'm wanting to achieve in life.

And let's help you get there and let's have a real conversation about it instead of chasing somebody else's desire for what you should be in life.

Yeah, I think, so I had a coach in my high school career.

I was a really good athlete at one thing, right?

And so I played soccer growing up.