Kunal Shukla
speaker
361 appearances
2 recordings
1 series
first heard Jun 2026
last heard 15 Jul
Kunal Shukla’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 2 in all, peaking in Jul 2026 with 1.
Appearances
So they are uh they are a fintech company and they are utilizing um
our solution from a from a from from from an authentication and validation perspective.
And as I said, like what they are what they have what they are taken is
The problem statement which they had was they wanted to improve their authentication, but reduce the friction with the customer.
Right.
And the example which I spoke about, the SNS OTP and the silent silent authentication through which you can you can validate the user.
They have implemented it and their observations were they have seen about fifty percent reduction in authentication latency.
So while you are eliminating the social engineering attacks, you are also reducing the time for authentication by up to fifty percent.
And some of our customers have seen more than that.
Now what does that mean?
What like w how does that translate into a a c a company's outcome, right?
So number one, it improves the customer experience.
For sure, right?
You you you are like, wow, this is easy.
I don't have to do twenty ten clicks and all.
But the second side benefit which we have seen as actually impact business impacts which are there.
Obviously reduced fraud is one of them.
But in addition to that, they have seen benefits with respect to um uh uh significant sign up rates.
How does the sign up rate happen?
Um they have seen uh how their uh their the the success completions are happening much more efficiently because now you have removed the friction, you have reduced the time, people are more and more engaged in terms of how they operate on their website.
Showing 261–280 of 361 · page 14 of 19
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