Lauren Kingsley

speaker

593 appearances 1 recordings 1 series first heard Aug 2026 last heard 4 Aug

Lauren Kingsley’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Aug 2026 with 1.

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And so a lot of people have figured this out and they're shifting away from aggregators because of the quality of it.

You know, you think about Angie's List just reported in Q4 of last year.

They lost 75 percent of their overall revenue because of the quality of leads that they were sending out there.

And so it's not it's no longer about having this, you know,

Let's flood as many leads as we can into the business and figure out what we can close.

No, it is having a... What is the highest intent lead that we can get?

How are we routing that lead into the call center?

Are we answering and responding to that lead in 30 seconds or less?

Are we A-B testing the response rate from an SMS perspective and...

and outbound dialing.

How does the homeowner want us to connect with them?

Are we scheduling that lead within 48 hours?

Because we all know that if it's not scheduled within 48 hours, the propensity for it to net issue goes down 85%.

We have to truly evaluate the full funnel end to end.

Is the appointment getting reset?

Is it canceling out before issue?

Is it canceling out after issue?

Is it, you know, of the leads that were set, how many do we cancel out or reset?

How did the call center set it out seven days or longer?

Because half the time people, when they're looking at the schedule for the day, they don't know how long that lead's been sitting on there.

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