Lucy Tassel

speaker

1,822 appearances 52 recordings 2 series first heard May 2026 last heard 6d ago

Lucy Tassel’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 52 in all, peaking in Aug 2026 with 16.

Appearances

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The Daily Aus · The streaming giant being sued for its ads · 1 Jul 2026 podcast

Jetstar's under Qantas, so is it all part of the same thing? matched

Probably. matched

Yeah, so the ACCC does things like they'll put out a report every couple of months where they're like, this is how many flights are running on time, this is how many seats are being sold, these are how expensive the tickets are, do we... matched

If we think this is unfair, we're going to have to weigh in. matched

So that's the competition aspect, right? matched

And then consumer is the other important part. matched

So the ACCC are basically the cops for the Australian consumer law, which is one big law that is updated fairly regularly, I'd say, and it applies to every business around the country. matched

And it sets out basic rights for you as a customer to matched

So, for example, if you pay for something, the Australian Consumer Law says if you pay for a good or a service, it should work as intended or it should be like carried out as intended. matched

And as the business said, it would. matched

And if it doesn't, you can seek a remedy. matched

So this basically means like if my shower is broken and I call a plumber to come fix it and then they make it worse, then I can be like, well, under the Australian Consumer Law, you should have fixed this, not made it worse. matched

So now I'm going to seek a remedy. matched

Yeah. matched

So the ACCC says very specifically, there's two sections of the big law and it's the sections that deal with the contracts that you sign as a consumer. matched

So this is things like the T's and C's that you like scroll. matched

Never once read in my whole matched

And why would you? matched

But well, why would you? matched

Because maybe you would find out that something was amiss. matched

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