Mark Abbott

It takes about two years to teach someone how to master EOS.

So about 80% would graduate.

I'm pretty confident, if you think about our math, that we turn that graduation rate up to 90%, 95%.

But more importantly, the whole experience is that much easier.

You walk out of a session, everything's there.

You just go back and you just have your weekly meetings.

It's really easy to master EOS, in our opinion.

using our software.

And I remember old clients, before we got the software out, they'd go, God, I can't believe we used to do it this way, right?

Because you'd have all these sheets up, you know, tear sheets and stuff up.

You have to go back.

I don't even remember what I wrote there.

I can't read my writing.

It was kind of a pain in the ass.

And then user churn is less than 7%, and our net dollar retention is 135%.

So in SaaS, SMB, I can tell you that I'm going to go here.

Actually, I'll go later.

But I'll give you a piece of insight.

No pun intended on those ratios in a second.

So we've already done that one.