Mark Burgess

speaker
1,431 appearances 6 recordings 1 series first heard Jun 2026 last heard 14 Aug

Mark Burgess’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months
3 · Jun OctJan 26AprJulnow

Recordings per month over the last 12 months — 6 in all, peaking in Jun 2026 with 3.

Appearances

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Is it just that you don't want to have the conversation?
Is it just that you're not equipped to have the conversation?
Like you said, actually being able to identify what the problem is
I found personally empowered me to be able to have nice, calm conversations with people.
Instead of like, I've let it get to the point where I've lost the plot now and I'm shouting at somebody unnecessarily.
level 10 meeting because at the end of it we score it and say was it 10 out of 10 or 5 out of 10 and we get the learnings yeah estate agents most estate agents out there will have that have probably started working at corporate estate agency yeah
where there is structure.
What's that?
And then the structure is have these daily meetings about what's going on with our viewings, our valuations, our sales progressions.
Everybody sets their tasks.
Off you go and do it.
And they take that structure and they start their own business.
And they carry on like that.
But what they didn't realize is that the level above their pay grade, the corporate had a vision and the mountaintop, and they'd worked it all the way back down to you guys just do this part.
Hopefully, right?
But then what they did was they went off and set up a business where the only vision they had was the daily whiteboard.
Yes.
And yes, okay, you could argue like, yeah, but if we hit all our daily targets, then we're all going to be happy.
Yeah.
It'll be the same, it'll be Groundhog Day, forever, won't it?
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