Mary Kennedy Thompson
speaker
748 appearances
2 recordings
1 series
first heard Oct 2014
last heard May 2018
Mary Kennedy Thompson’s voice in public audio — every appearance, attributed to the second.
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Appearances
And putting those franchisees together also is a very powerful tool as well.
And it also gives them this network of people that are in their market that is not competitors to them, but they ascribe to the same code of values.
They all want to give the premium service to the customer.
And so there's a lot of good best practices that they can share right within their markets.
It is magic.
It doesn't happen frequently.
It happens occasionally.
And it's interesting because I get asked that a lot.
And we've learned some things with that.
If you have a contained market, like I have a franchisee up in Newfoundland, Canada.
It's very contained.
It's contained by water and it's
I think Newfoundland is like his own special country.
And he has multiple brands, and he does a very good job with that.
But he's definitely the exception and not the rule.
What we've found over the years is that our franchisees are often better served by going deeper within the existing brand they're already in.
They make more money.
They understand how to hire, get, and keep good talent in that space.
So imagine...
I mean, just as an example, and the difference between a plumber and electrician, and I'm a licensed plumber, so I can talk about plumbers.
Showing 241–260 of 748 · page 13 of 38
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