Mike Delaney
speaker
219 appearances
1 recordings
1 series
first heard Nov 2024
last heard Nov 2024
Mike Delaney’s voice in public audio — every appearance, attributed to the second.
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Appearances
And then another, which was outside of food, that was more focused on service parts. It was Caterpillar, a Spubloff entity. And began my career practicing law at a law firm. So I did that for about 14, 15 years. Sold myself out of a job, and we sold CSM. So here I am back in the law practice. I'm actually having fun. Good avenues for me to be in and out.
probably more of a work-life balance for you too because i feel like sometimes things just got wild 24 by 7 in a food production company yeah we you know as as uh one of our colleagues and i used to say all the time there's never a dull day at the bakery we don't know it's okay let's go and a lot unfortunately in the computer cyber security background
Yeah, there was a lot going on. But there's still some good people that are helping out whatever that company looks like now. I do know that. And I still consider it one of my formal years and my profession, really getting to know that side of the house. And also, I was so exposed to the executive side. I mean, I was with you guys all the time.
And on top of being on the factory floor, dealing with whatever was going on there, I think that gave me some really interesting insight on the inner workings of how a food company works. and expectations and even some of the ramifications. I remember just sitting in your office, Mike, and we would just be rifting about this bad stuff. What's this do? What's going to happen now?
That kind of thing. Or you would be educating me on the best course of action for what's going to happen with whatever's happening. And I should let everyone know too that Mike actually was the one that pulled me into my first crisis room for my first official breach that happened at a company. So that was... It was a good Friday. And I remember that was a long weekend we were supposed to have.
And everybody checked out at, what, 2 o'clock that afternoon normally out of the corporate office. And nope, you and I were stuck there until I don't know what time. And thankfully, that was an easy breach. And I have quotations up. Nobody can see. It wasn't ultimately the worst thing in the world. It just kind of stunk for the people who were involved.
But yeah, you never forget your first breach, Mike. Yeah, totally.
Well, you know, and if you really think about our experience together at CES and what we're doing and our roles and what other people were doing, we were transforming that business.
And if you look at kind of the position of where the food industry is kind of in the... The kind of adoption of IT and the adoption of the dependency on IT, it is, and it's documented that it's, you know, it's behind a lot of other industries. It is a much more traditional, much more stuck in custom, stuck in old practices.
And it has only really recently begun, but for maybe some really large companies to accelerate into the IT world. And one of the things that you and I did there and went without... catastrophes to go along with it. We were part of a team that took a mishmash of computer systems and were forced to, with our thesis, to put them into one platform. A lot of the companies aren't even there yet.
But then, and we'll talk further about it, but once you get those platforms running, those ERPs, and they start plugging in all of these places where I know you start to cringe with the vulnerabilities from IoT and Yeah. Monitoring devices. And I think that's where this push to modernize the food system, which is a necessity, is really, it's a two, it's got two sides to the sword.
We have, you know, the necessity, the efficiencies and the cost drivers and everything else. Every time you do these
as you increase vulnerabilities in the cyber world and that's that's the world that i think we're going to be continuing to drive through but that'll be where i think food in itself continues to struggle is it's growing into the technology but yet it is not ready for the challenges that come with it and those bad actors that want to do naughty things so
Well said. I think also too, there's been so many incidences that I can pick off the top of my head about, you know, the companies are gone digital. They've got all these digital processes. That's great. Things are running and then they get hacked and now they're screwed because they don't have a good proper business continuity plan. They don't have a good disaster recovery. It's a mess.
And then they have to move to analog. And we kind of experienced some of that when we were doing, as you mentioned, the ERP system upgrade, we were struggling with it. It had to go on paper. We had trucks waiting. It was a mess. I want to say, I want to go on record again, saying that my factory that I was at for that whole launch of disaster was the only one to get trucks out that day.
You're all welcome. Because we got it out on paper because we rolled back to analog processes. I still think there's a place for that as a disaster recovery moment. And I'm glad that we followed it that way. But a lot of places are finding they can't roll back that anymore. They can't go back to paper. Nobody knows how to do it because legacy knowledge was lost.
And this is why people in process, especially learning that and back in the bakery days was you do something, they're going to take it apart or they're going to circumvent it or they're going to do whatever they want. I remember I was standing in one of our factories in Buffalo. I will never forget. I was walking through the warehouse and it was it was full. It was towards the holiday season. And
There was a scissor lift in the middle of one of the aisles and I kind of like poked my head around and I was like, what's going on? Maintenance manager was up there unhooking one of the access points to move it back 10 feet because nobody did a Wi-Fi heat map scan to find out that the Wi-Fi wouldn't go through bags of flour.
And I sat there and I was like, who would have ever thought the Wi-Fi wouldn't go through bags of flour? That seems absurd. Like, why are we having this conversation? But that's the kind of stuff that the food industry is dealing with on a daily basis. Yeah. They lose access. They can't work. They can't pick orders. They can't get the ingredients delivered to production. They can't keep moving.
So, of course, naturally, they would circumvent any of my security controls and just go do whatever they wanted. Because we didn't have IT on some of these sites, and this is very common, we were discussing this before we started recording. There's not enough people or personnel to be that SME or be that person in that role on site at all times. And because of that, somebody...
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