Nick Francis

speaker

323 appearances 1 recordings 1 series first heard Jun 2026 last heard 30 Jun

Nick Francis’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.

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Startups For the Rest of Us · Episode 839 | The Journey Growing Help Scout to $35M ARR · 30 Jun 2026 podcast

They were pure capital, gave founders a lot of freedom and respect.

And so-

Foundry Group just felt like if we were going to go chase a much bigger opportunity, which is effectively what we were signing on to, it was like, hey, man, is there potential for this to be a $100 million business?

If we think there is, then we owe it to the business, even if that's not my sort of default operating model or default operating mode is raising money.

If I feel like the business is

If the business's potential is to be $100 million plus business, then I have to lean in, even if it feels uncomfortable.

And so that was sort of the calculus is, look, we were in a good place as a company, but we were really able to take the company to another level.

And I think between 2015 and 2018, we like 3X'd the company.

And so we were certainly able to put that capital to good use.

I would do it differently.

That's kind of hard for me to say because along the way, we did business with extraordinary investors.

I actually have no complaints with the investors that we worked with, with what I, to use your words, signed up for.

Because I absolutely signed up for that journey.

But now that I've seen that side of it, now that I kind of leaned into the discomfort and I got an understanding of what it is to run a business like that, we're like, there's never an amount of growth that's enough, right?

If you double the business, you look up, I got to double the business again, right?

I mean, you just, the growth expectation is, and I was really trying to do my best to lean into the tension and

between trying to craft something really beautiful, because I'm not really motivated by the size of the revenue number, I think of success in a much broader sense.

But investors don't, right?

It's not actually their money that they're deploying, right?

They have a job to do.

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