Nicolas Darveau-Garneau
speaker
464 appearances
1 recordings
1 series
first heard Apr 2026
last heard 9 Apr
Nicolas Darveau-Garneau’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Apr 2026 with 1.
Appearances
So if you're a CEO of a small business and you look at the KPIs that your team is following, I would bet you a lot.
that you can find three or four really important KPIs that are incorrect, and if you change them, your company would be way, way better off.
Yeah, I think that's exactly right.
I would add another complication, which is most executives aren't comfortable making decisions based on a prediction.
So I'll give you a really great case study from the book, a company called Surex, which is an online car insurance company out of Canada.
Now, if you're an online car insurance company, what you care about is typically, historically, was leads.
How many leads do I get and what's my cost per lead?
Another set of really bad KPIs, right?
Because who cares how many leads you got?
Who cares how much they cost?
These leads are no good.
So imagine using an AI to predict the quality of each lead.
So you get a new lead, right?
It's a 35-year-old man out of Memphis, Tennessee, who drives this kind of car, has this kind of credit score, dot, dot, dot, dot, dot, right?
And then it's actually not that hard.
You can build a model that is quite accurate, that can forecast the profitability of that individual customer based on how long they're going to stick around and pay the monthly premiums.
And, you know, are they going to have a car crash?
So imagine, you know, you can build the models.
We'll make $500 from Ryan.
We'll make, you know, $100 from Nick because he's going to have a car crash.
Showing 101–120 of 464 · page 6 of 24
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