Olivia Moore

speaker

3,003 appearances 15 recordings 1 series first heard Mar 2025 last heard 3d ago

Olivia Moore’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 8 in all, peaking in Mar 2026 with 2.

Appearances

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The a16z Show · Building AI Agents for Enterprise Operations · 1 Jun 2026 podcast

It doesn't matter the channel.

And also what you learn from that

carriers, like the same customer you have or the same carrier you have when you're tracking a load or doing all these things.

So if you focus on automating this part of the base, that one corner for everyone, you're probably not going to be able to climb this pyramid of complexity.

So it's about creating a unified understanding of the business in order to start climbing that pyramid of complexity and going to the deeper, complex decisions that actually drive economic value for the enterprises.

Yeah, I would say highly communicational.

And actually, more than communication, interface of work, interface to the external world, meaning also browsing a website to retrieve the ETA of a shipment is some sort of interaction with the outside world.

Voice to a certain point is a soft API, as we were talking about, same as an email is a soft API or a website is a soft API.

Like when you're extending information between systems, of course, an API programmatically makes more sense, but sometimes that doesn't really, it's not the case.

So however we can help move the flow of information between systems via voice, email, browsing a website or whatever it takes.

And also when there's,

this high complexity when the decisions are contextualized and the SOPs are not super clear.

I think that's the bigger point where sometimes the enterprise doesn't really know themselves.

People don't know what they know.

You can ask them,

what they're doing.

And it's like, well, I'm doing this, but they really don't know the specificity of what they're doing.

So it's actually through doing this execution of work that we're learning a lot about how these companies operate.

So when the SOPs are not clear and it's like super communication driven, I think that's where we shine.

Yeah, my 11 is great.

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