Olivia Moore

speaker
3,003 appearances 15 recordings 1 series first heard Mar 2025 last heard 2d ago

Olivia Moore’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
2 · Mar OctJan 26AprJulnow

Recordings per month over the last 12 months — 8 in all, peaking in Mar 2026 with 2.

Appearances

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I feel like as the models have improved, we are more and more seeing software do the job of labor, which Alex, I would say you were the first to argue and famously argue that would be the case.
Curious how you think about that when you look at companies and maybe how it played into like the thesis around Lassie.
There was a great quote from Dr. Kwan about you guys, which is that Lassie isn't replacing humans, but like freeing them from wearing so many hats.
And your launch video had a clip of him talking about how he can actually coach his kids' soccer teams now and go to their games, which is amazing.
There's a gap between wanting that and being willing to adopt AI and actually, you know, having it run payments in a practice and in fact doing it so well that most of your growth is word of mouth.
So it's dentists recommending it to other dentists.
They do.
How did you approach the technical build process for that?
What was it like getting the product to, I think you guys are at 98% automation, like walk us through kind of that journey.
Yeah.
We could reactivate him.
He might come back.
Yeah.
From an implementation and onboarding perspective, you guys integrate with existing practice management systems for the most part versus kind of making them switch a bunch of software to adopt LASI.
And Alex, you have written and talked a lot about kind of startups getting distribution before an incumbent can innovate.
Curious your thoughts on like that in the AI era and then would also love to hear from you guys how you thought about which path to take there.
I guess to that point, like there's more you can build and are building for dental practices.
Then there's all these other types of healthcare practices that could use Lassie.
And then there's like the broader universe of small businesses that could use you guys.
How are you prioritizing what you build, who you sell to?
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