Owen Tripp

One, and Eric, bear with me, this is going to sound very banal, but one is just making sense of these very complicated plan documents and explanations of benefits, you know,

I'm aware of how well-trained you are and how much you've written.

I believe you are the most published in your field.

I believe that is a fact.

And yet, if I showed you a plan description document and an explanation of benefit, and I told you, or I asked you, I said, Eric, could you tell me how much it's gonna cost to have an MRI at this facility?

I don't think you would have any way of figuring that out.

And that is something that people confront every single day in this country.

And a lot of people are not like you and me in that we could probably tolerate a big cost range for that MRI.

For some people, that might actually be the difference between whether they eat or not or get their kid's prescription or not.

And so we want to make the questions about what your benefits cover and how you understand what's available to you in your plan.

We want to make that really easy.

And we want to make it so that you don't have to have a PhD in insurance language to be able to ask the properly formatted question.

As you know, the foundation models are terrific at that problem.

So that's one.

The second one I'm really excited about, and I think this will also be near and dear to your heart, is...

AI has this ability to be sort of non-judgmental in the best possible way.

And so if we have a patient on a plan to manage hypertension or to manage weight or to manage sort of other elements of a healthy lifestyle, and here we're not talking about deep science, we're just talking about sort of what we've known to work for a long period of time.

AI as a coach to help follow through on those goals and passively take data on how you're progressing, but have behind it the world's greatest sort of medical team to be able to jump in when things become more acute or more complex.

That's an awesome tool that I think every person needs to be carrying around so that if my care plan or if my goal is about sleeping better, if my goal is about getting pregnant, if my goal is about reducing my blood pressure,

that I can do that in a way that I can have a conversation where I don't feel as a patient that I'm screwing up or letting somebody down and I can be honest with that AI.