Patrick Lencioni

The leader can then go, we're going with plan A or plan B because of what you said.

The leader can then go, we're going with plan A or plan B because of what you said.

People will go back to their office and go, we're doing plan B. And we argued about it and they heard me.

People will go back to their office and go, we're doing plan B. And we argued about it and they heard me.

It wasn't what I wanted, but I think it's right and we're in.

It wasn't what I wanted, but I think it's right and we're in.

So conflict is actually necessary to get to commitment.

So conflict is actually necessary to get to commitment.

And when we skip conflict, people don't really buy in.

And when we skip conflict, people don't really buy in.

They smile and nod and it's called artificial harmony.

They smile and nod and it's called artificial harmony.

And then they go back and they don't really agree.

And then they go back and they don't really agree.

And you know, I think it's a bigger problem in our society today than it's ever been.

And you know, I think it's a bigger problem in our society today than it's ever been.

And that is when we get together and we think, my job is to affirm that person and make them feel good and to avoid any discomfort here.

And that is when we get together and we think, my job is to affirm that person and make them feel good and to avoid any discomfort here.

The problem is, and there's something left to be said.

The problem is, and there's something left to be said.