Ranjay Gulati

If you look at how people operate, we don't see things as they are.

We see them as we are.

Now, what do I mean by that?

We all look at the world through a lens of meaning and identity.

Why am I here?

Captain Sullenberger, who landed the plane in a U.S.

Airways flight in the Hudson River, had 90 seconds to do it.

Katie Couric asked him, what were you thinking when you had to do that?

He said, I realized in that moment that my 40 years of flying, my entire life up to that moment, had been a preparation to handle that moment.

This was it.

This was my moment.

When I talked to Suma Jan, a physician in New Orleans, ER physician, in the early days of COVID, a young doctor who has two kids at home, young kids at home, and is worried she's going to bring COVID back home and give it to her family.

And a decision she has to make is should she stay home or come to work?

She says, this is my Olympic moment.

I trained as a physician to do this.

I had no option.

I had to do it.

So coping is one thing where you cope through belief in a higher power.

Conviction is another thing where you believe in something.

So those are the two I would start with.