Richard Harpin

speaker

914 appearances 1 recordings 1 series first heard Jan 2026 last heard 12 Jan

Richard Harpin’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jan 2026 with 1.

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James Reed: all about business · 61. The email that saved HomeServe and sparked a £4bn business | Sir Richard Harpin · 12 Jan 2026 podcast

But sometimes they're the ones who win.

Yeah, no, I'm a big believer in second mover advantage.

Let somebody else take the risk.

I think that's particularly true with AI today.

is that let others be bleeding edge and work out whether they're getting a return.

Wait until somebody's proved out a particular application of AI and then jump on it and get the benefits.

So we should all be looking very carefully at what's emerging and seeing what's succeeding and saying, well, there's going to be more than one company doing that.

Let's get in there.

Exactly right.

So that's your message.

So that's sort of step one.

What about step two?

What's the next step we should be thinking about?

Would be about get some coachment.

And what I mean by coachment is three things.

One is everybody should have a paid business coach.

Everybody should also have a unpaid mentor.

And to be honest, I didn't know the difference between the two until I went and trained as a business coach after I'd sold HomeServe, spent 10 days at INSEAD Business School in France.

And so the business coach is asking questions which tease out what's the problem or opportunity that you're trying to solve?

What are the different options that you could take?

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