Richard Harpin

speaker

914 appearances 1 recordings 1 series first heard Jan 2026 last heard 12 Jan

Richard Harpin’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jan 2026 with 1.

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James Reed: all about business · 61. The email that saved HomeServe and sparked a £4bn business | Sir Richard Harpin · 12 Jan 2026 podcast

This is published this year, I believe.

And I'd like to know how to do this.

What would be the first step of this nine-step journey to a billion?

would be copy and pivot.

Come up with your winning business model.

Keep it really small.

And the mistake that I made and many other entrepreneurs is think, I want to go really big too quickly before the model is proven out.

If you keep it small, then ideally you're funding it through your own resources, bootstrapping friends and family.

And only once you prove the model and then you want to go big, that's maybe when you want to take some investment.

So make sure the model or the service really works before you scale up.

That's the first step.

Yes.

See, I'm interested in this because we're investing in an AI recruiter at the moment.

I don't know what small is.

I mean, what's small in your mind in terms of keeping it small?

How big an investment or how many people?

A few people and trying to prove out the model with sort of tens of thousands of pounds, ideally, rather than hundreds of thousands or millions.

Right.

And if you're copying a model and then making it better, then at least you know it works.

So sometimes it's better to go second, third or fourth rather than, I mean, they say pioneers are the people who get the arrows in their back, don't they?

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