Richard Harpin

speaker

914 appearances 1 recordings 1 series first heard Jan 2026 last heard 12 Jan

Richard Harpin’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jan 2026 with 1.

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Was that successfully?

Yeah, it was a business called Enterprise Nation and we got a seven times return.

Fantastic.

So that persuaded you to do some more, I guess.

So retail, I mean, looking at a lot of high streets and towns up and down Britain, they don't look in particularly good shape.

I mean, some do, but a lot don't.

You know, there's a lot of empty properties, you know, sort of suboptimal shops, I guess, without going into detail.

What's your take on what's going on?

And you obviously still find the space appealing, but...

How can it sort of progress in a positive way?

I think the magic model is my step number four, bricks and clicks and paper.

And what I mean by that is omni-channel model.

Right.

So retailers need to have an online business as well.

They should also be doing direct mail.

Cast your mind back, James, to your doormat at home.

Think about how much direct mail you got 10 years ago and how much you get now.

Significantly less because many businesses have stopped doing direct mail and therefore you get a bigger share of the doormat.

Remember when Johnny Bowden, the clothing guy?

Well, he was in that chair just a few weeks ago, yeah.

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