Riley Moore
speaker
201 appearances
3 recordings
3 series
first heard Nov 2019
last heard 28 Apr
Riley Moore’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 2 in all, peaking in Apr 2026 with 1.
Appearances
We've thought about different trial methods.
And we could have done a 30-day trial where they had the limit and they stopped.
We chose to go with something similar to Braintree, where we left them with a sandbox where we aren't going to give them a time limit.
We're going to give them the solution, see if they enjoy it, see if it's something that they're going to make a difference with.
We're going to stay with them with customer onboarding through emails, constant communication, making sure the solution is working perfect for them.
But from there, we don't want to push them.
Because they're only able to use it for 50 people.
So for an organization of Nokia, our trial, you can only put in up to 50 employees.
So Nokia, they have tens of thousands of employees.
This is something that they can use within a department or two.
They can get a feel for how the suggestion box reimagined works.
And then from there, what they're able to do is they're able to make their decision.
We think because we aren't giving them full access, we aren't giving them the ability to use it across their whole organization.
They're going to be able to make the decision on their own whether they want to use it or not.
So how many... We wouldn't necessarily define it that way, though, because you want to... When we were saying we're defining it more so by suggestions, comments, the engagement...
So they could add up to 50 people, but if they just want to add one or two departments and really focus on the engagement and how DirectSuggest works within those two departments, that's fine.
We aren't worried about getting to 50 employees.
We're worried about the engagement that they're receiving, the understanding that they have of our solution, so then they can launch it across their whole organization.
Correct.
And then through our onboarding process, we encourage them to add more departments and categories.
Showing 141–160 of 201 · page 8 of 11
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