Senja Spellman

speaker

687 appearances 1 recordings 1 series first heard Jun 2026 last heard 10 Jun

Senja Spellman’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.

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The Home Service Expert Podcast · Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone · 10 Jun 2026 podcast

We're not at 35%.

We're at 20.

Well, you don't have a hundred year old brand to leave and be able to use that.

So how do you get scrappy?

You know?

I love storytelling.

I love putting the owners on camera.

I think that's a huge win, especially because this industry has so much distrust.

There was this, um, stat that I was reading the other day from the better business bureau.

they were asking people when it comes to home improvement home services what do they care about the most and 66% of people said trust and reputation and only 7% said price yeah and in our space all the time we say well it's too expensive it's too expensive they just don't trust you they don't trust you to pay the expensive price they don't trust that you're worth the amount that you're putting out there so if you take an owner put him or her on on the screen and they say this is my reputation this is my face my family I'm standing behind my product

that's how you get scrappy the large companies they can't do that they're so far removed from the communities that they're serving because they have a headquarters and who knows where and all these little areas around that they haven't even probably been there uh since they acquired it you know do you think that the small guy has a chance with ai and where we're headed

I do.

I think they have a chance because there's so much ability to learn on your own time and with your with your own self commitment.

So right now we live in a day of technology where you can learn literally anything, anything you want.

But just like just like fitness, you have to actually put the time and work and energy in to make it happen.

You can't just say, oh, I bought the creatine, I bought the protein and I got my gym memberships.

Now I'm 12% body fat.

No, you have to show up and do the work.

Same with learning AI.

Take a day every day for 15 minutes and just learn, dive in, ask it questions and it'll tell you.

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