Simon Lehmann

speaker

4,796 appearances 22 recordings 1 series first heard Mar 2026 last heard 11 Aug

Simon Lehmann’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 22 in all, peaking in Jun 2026 with 5.

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Next to the membership program or the thing.

So let me be the devil advocate here, Matt.

And I know you're a very smart operator, but

I could say this is totally theory, what you're telling me here, right?

And because at the end of the day, I could also argue this is contradictory.

And why is this contradictory?

Because everybody talks about AI, everybody talks about automation, margin compression.

We need to automate as much as we can, um, in g have more efficiency, you know, uh reduce our operating expenditure.

And at the same time, you're coming in and saying, Hey, we're we're actually a high touch business, and I'd love to uh learn a little bit.

more w how did it look cite insert inside Red Codish.

There was nothing I could uh disagree with you in what you said, but how does that look like in reality?

And I would love to learn more about your thoughts and your balance between AI technology and the human capital to make your business successful.

Is that th there's a few questions that are coming out of that.

Is that for you

In terms of your adoption of technology and your customer service, is that a a differentiator or is clearly a must have?

How does that translate to the culture that you have built within Rip Cottage?

I understand that what you have, a brand is also is the foundation of a brand is also its internal culture.

And how does that translate in terms of where you wanna be towards your staff and the culture of of your business?

And how would you describe that?

So that that how does that resonate within your own organization?

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