Steve Holloway
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Appearances Over Time
Podcast Appearances
We will always just wait.
Hold that space.
But the pre-care, all of it, the experience, as soon as they come in, we give them a hug.
We greet them.
We walk them through our history.
We map out how the recording is going to go.
We let them know that nothing goes out they don't want.
They'll have editorial control over it.
We say we're comfortable with emotions.
We say we've got tissues.
We say it happens all the time.
And so when it comes...
It's okay.
It's okay, yeah.
It's fine.
You're just relaxing the guests.
That's the other part, being normal, like being like a normal person and looking someone in the eye and just like interacting with them.
The whole team, everyone we've got around us are those people, and I think that's quite rare as well.
You too.
Have you ever had a moment that made your skin crawl?