Susan Heaton-Wright

speaker
241 appearances 1 recordings 1 series first heard Jul 2026 last heard 29 Jul

Susan Heaton-Wright’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

Appearances

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label rather than think thinking how can we approach this because conversations are not exclusively about speaking they're also about listening and responding and introverts will have more skills a very strong tool set around that if they can see that this is valued
Yeah, absolutely.
And as leaders, whether we're leaders or people who are listening who are leaders, be aware of the different makeup in your team or in a meeting.
If you're leading a meeting or a conversation, make sure that those people that haven't responded as much have the space to respond.
And the space to process first.
The number of times I have worked with people who speak English as their non-native language, they speak it fluently, but they say to me, there is that tiny...
pause that they have before they can speak because they have to process it and we have to be aware of that even though they're really fluent
As we speak, sorry for Germany.
the world cup and here in the united kingdom i'm not going to mention a name because i don't want to get sued there is an ex-england footballer who's on a panel on the tv and there were two french ex-footballers whose fluency in the english language and they could be understood was absolutely
so much better than the native English speaker who had a very strong accent and very limited vocabulary.
You know, hats off, chapeau, to those French footballers.
Yes.
And the English language, from a grammatical point of view, is complicated.
And the pronunciation of words, there are no rules.
So if English is not your native language and you are speaking fluently English, bravo to you.
Well done.
I believe that when we're communicating with others, whether we're listening, whether we are speaking, it is a performance.
And I know back to when I went to music college, having a beautiful voice wasn't enough.
You had to own the stage.
You had to own that space.
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