Suzanne Kapner
speaker
353 appearances
8 recordings
1 series
first heard Apr 2020
last heard Feb 2024
Suzanne Kapner’s voice in public audio — every appearance, attributed to the second.
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Appearances
They had shifted their spending away from things to experiences like travel, you know, concerts, dining out with friends.
And during the pandemic, that has shifted back.
And what a lot of retailers are seeing is that the CEO of Bloomingdale's told me that people are realizing they can buy really nice things that don't cost nearly as much as experiences do.
Well, executives at Signet Jewelers are saying that women want Zoom-worthy jewelry, so they're buying larger diamond studs that show up online.
Or people just want to treat themselves.
One of their customers bought three luxury watches.
They cost $10,000 a piece.
They said it's very unusual to see someone buy three of these watches in one shot.
So, you know, it's a little bit of guilt gifting, as one commentator told me, that, you know, whether you're giving to someone else or giving to yourself,
You know, it's been a tough year.
Maybe your friends or your kids or your family, you know, have struggled this year.
You want to do something nice for them and you want to do something nice for yourself.
Well, yeah, there's a whole, you know, the lighting, the makeup, you know, there's a whole production that goes into looking good on Zoom.
Well, Neiman Marcus has a partnership with a firm, which is an installment payments company.
And so shoppers can now pay in installments free of charge.
They can spread their payment over up to 36 months, which does help someone with lower income buy something that's a little more expensive.
I mean, you have to keep in mind, although they're seeing some pockets of growth with this trading up, overall sales are still down for many non-essential retailers.
So I think they're just hopeful once things go back to normal, people will have to dress for events again, dress for the office again.
There will be pent-up demand for a lot of items that they have not been selling.
So they're hoping business will be better even post-pandemic.
Showing 281–300 of 353 · page 15 of 18
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