Todd Davis
speaker
423 appearances
6 recordings
3 series
first heard Dec 2024
last heard May 2025
Todd Davis’s voice in public audio — every appearance, attributed to the second.
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Appearances
And the lack of trust is, of course, at the heart of every bad relationship. And so building that trust, just like the example we were talking about earlier, if I'm a leader of multiple generations and I'm busy and I've got a lot to do, but I still take the time to understand each and every individual and what's important to them as far as flexibility, as far as recognition.
That builds trust with them because they know that I care about them. And some people hear it and they think, okay, so it's about being nice. Yeah, it's about being nice, but more importantly, it's about getting results.
And if I take the time to make what we call it in the seven habits, deposits in the emotional bank account of others, if I take time to make a deposit in your emotional bank account, it raises the level of trust. In the EBA or the emotional bank account, much like a financial bank account, we make deposits. And sometimes because we're human beings, we make mistakes. We take a withdrawal.
But if we've made enough deposits in the emotional bank account of the people who are most important to us, then when an accidental withdrawal happens, we don't bankrupt that relationship. There's enough trust built up in there. So that's my take and my philosophy on trust.
Yeah, I like that analogy as well. And with the analogy we use of making deposits, I bet you've experienced, I know I've experienced those people who they're making deposits, but they're not sincere deposits. You can tell something's going on. They're trying to schmooze you, a word we use in the U.S., to butter you up or to make you feel good because they need something. They need a favor.
They need you to do something for them. Instead of just being open and honest and saying, hey, I need your help. Would you be willing to help me with this? They try and build up this fake deposit, I guess is what I'm saying. It's being sincere. It's a huge part of our trust accounts with people.
Yeah, that's a tough question. That is a tough question. And I've answered it differently at different times. I've been asked something similar. But right now, and maybe it's just based on how the last couple of months have gone, habit number three is put first things first. It's the habit of focus and prioritization. And again, all of the habits work together.
But I think right now, with everyone with so much on their plates and everybody's being pulled in different directions, to decide... In Habit 3, we talk about how do you prioritize? Because it's not like we're choosing between good things and bad things to spend our time on. We're choosing between a lot of good things. But how do we decide what are the most important things?
If we can never get everything done... What are the most important things? Who are the most important people? And where am I spending my time every day and every week? And I think about we teach the principle or the concept of weekly planning and spending a time at the beginning of your week, whether it's Sunday night for a lot of people.
Sunday night, I take about 30 minutes and I connect back, first of all, with my mission. It's a written constitution that we put together. What do I say I'm all about? What do I think is most important to me? And then I connect with the most important roles in my life. My role was chief people officer as a coach or a consultant, as a parent with my kids. And I list those out.
And then I look at my coming up week, the week coming up. And I say, okay, a lot of my time is booked up with business things. But am I spending time sometime during the week in those most important roles? And the reason, for some reason, Vince, when that came to mind just now is because I think too many of us, we think about, I'm going to do this someday.
I'm going to start being better at this someday. And all of a sudden, a week turns into a month, turns into a year. And all of a sudden, the time has passed. And so by planning your week each week before the week begins...
is such a satisfying thing the weeks never go perfect but you get to the end of the week and you really feel like you've made some progress on what you have decided is most important to you so that's my answer right now yes figuring out priorities planning ahead and making progress step by step of course things don't always go as planned life isn't always organized
I agree 100%.
Thank you, Vince. Really appreciate your invitation.
Thank you. Thank you so much. So, yes, I have been with FranklinCovey for almost three decades. Prior to that, I worked in the medical industry for about 10 years, and I was a recruiter. I recruited physicians and other medical personnel to staff hospitals and to staff clinics for a couple of organizations here in the western United States where I live. and did that for about 10 years.
And then some friends of mine, they decided to form their own outsourcing company for human resource functions, for people functions. And so they had an attorney to handle employment law and they had a benefits person. And they asked me, because I had been in recruiting for so long, to join them and recruit for these various companies. And so organizations would contract with our group
provide these human resource services instead of hiring those kind of people inside their firm so we would contract with companies to provide those services and what was then called the Covey Leadership Center it was before Covey had merged with Franklin they were one of our clients and so they contracted with us and I was involved in finding their consultants to ironically to do what I do now finding their sales people and different things like that
And I had read The 7 Habits of Highly Effective People about a year before I started working, being a contractor for them. And I was blown away by the content and how it was helping me already change my life. And this was 30 years ago. And so I loved being a contractor for them. And then they said... that they wanted to bring recruitment in house. They wanted to hire a recruiter.
So I see my hat in the ring and interviewed and was selected. So I started my journey with FranklinCovey as their recruitment manager. And then if I'm going too long, you tell me to speed it up. But I worked as a recruitment manager. And then I had in a previous life, I had worked as a content developer, putting together training programs.
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