Todd Davis
speaker
423 appearances
6 recordings
3 series
first heard Dec 2024
last heard May 2025
Todd Davis’s voice in public audio — every appearance, attributed to the second.
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Appearances
And I finally got the courage to talk to her. I didn't want to offend her. And I said, you know, I think I have an idea of what I see going on here. And they said, please, don't hold back. I need to know. So we started talking about these things. And it's so basic. But yet there are many really smart people who don't realize they're lacking.
For example, I would go into her and I'd say, OK, look at the emails you sent me. And I said, your email, this last one said, hey, Todd, when are you going to get me that report? And she said, was that offensive? And I said, I know you. So it wasn't offensive to me. But most people would say, hey, Todd, I hope you had a nice weekend and everything's going.
Do you think you'd have time to get me that report sometime this week? And she said, I don't do that because I don't want to waste people's time. I just want to be, you know, I want to be respectful. So it's something that subtle that this person, based on the age they grew up in, they didn't realize. No, it's just common courtesy.
It doesn't matter whether you're in Asia or whether we're in North America or whatever. Those are common courtesies. And so that's what you caused me to think of that. I think I'm.
maybe it's because of my age i don't have a hard time i'm very diplomatic about it but i just call out with people i say hey i've noticed something that is holding you back and i want to bring it to your attention yes email manner is very hard to teach some people don't even reply to emails If they're willing, and this person is so wonderful, and they were starved for the help.
They said, please help me. So they would send me their emails. And it's something, Vince, that none of us should ever take for granted. Just because you and I were raised a certain way or learned certain things, we should never assume. And I did assume, well, gosh, somebody was a PhD. They've got to know all this stuff. No, they don't.
And so she would send me her emails and say, would you review this before I send it out? They really wanted to get better. And she started to change. And I'm not taking credit for that. She did all the work. But I think this gets to the point you're making or that I'm trying to make is that we have to want to we have to be humble enough to say, I've got something to learn. I want to be self-aware.
And while I've been very accomplished in certain areas, where are some areas that I could get better in and be open to talking to other people and getting feedback?
No, you flatter me. And a couple of things I want to clarify. You are much younger than I am. I'm not saying our generation. You're much younger than I am. But I did have the analog upbringing as well. As you talk about this and you said something up very front, we first started talking about my time in the people field.
Whether I'm a baby boomer, whether I'm a Gen Xer, regardless of my generation, this is my belief. And I've seen it play out and work well for me. Everyone wants to matter. We show up differently, but we all want to matter. We all want to be a part of something that matters. We all want to contribute. We all want to know that we're making a difference.
And so the leaders I've coached that have several generations in their teams, I have said, yes, you have to talk to Joe different than you talk to Vince. And you have to talk to Vince different than you talk to Susan. But Remember, human beings, we all have this in common. We all care. We all want to matter. We all want to feel valued. We all want to make a difference.
And as a leader, I've learned that if I keep those fundamental principles in my mind regards to the generation I'm dealing with, then I realize, okay, yeah, this person, they want more flexibility in their, I'm making this up, but they want more flexibility in their workday. This person, it's more important to them to be recognized in front of everybody. This person
doesn't like to recognize inferiority that's fine i can treat all those people differently we pay for results right so if they're providing me for the results what do i care if they work five hours late at night and three hours during the workday now different industries have different requirements and they some people need to be in the office and some people need to be facetime but i have coached so many leaders when they've said i think people especially after coven
A lot of organizations need people to come back to the office. And I would say, dad, help me understand why they need to be in the office just so I can see what they're doing. Okay, so did their productivity drop when they were working from home? No, in fact, one of them had actually increased. Okay, so why do they, if they don't want to come back to the office, What are you paying them for?
To see them at their desk or for what they produce? And again, I'm learning too.
I don't have all the answers, but if we can get back down to the basics of human beings and what's important and try and put ourselves in their shoes, we can not only treat them with the language and the way they want to be treated, they're going to be that much more engaged and they're going to bring that much more of their best selves to work every day.
I went all over with that one, Vince, but that's my response.
I think the number one priority for everyone in this world, professionally and personally, should be relationships. I think nothing is more important than our relationships. And I think if you ask anyone, regardless of what part of the world they live in, at the end of the day, if someone we care about needs our help, we drop everything to go help. If there's an urgency, an emergency.
So I just think it's our nature as human beings on this earth that relationships matter. And the foundation of all foundations in any relationship is trust. Whether it's my professional relationship with my boss or my colleague, whether it's a personal relationship with one of my friends or one of my kids or nieces or nephews, it's the level of trust that we have. Right.
Am I someone that's trustworthy? Do they trust me? Do I do what I say I'm going to do? Do I have integrity? And can I trust them? Doesn't mean we're perfect. Doesn't mean I never make a mistake or they never make a mistake. But it means that our intent is to do the right thing and to build that trust. So I believe trust is at the heart of every relationship, every good relationship.
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