Will Smayda
speaker
387 appearances
1 recordings
1 series
first heard Jul 2026
last heard 21 Jul
Will Smayda’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
The financial centers are no longer beholden, which is like the the curse of retail.
It's like the curse of big boxes, which is you're beholden to customer to customers to walk in or you're out of business.
We are divorcing ourselves from that model, and the centers are available for the uh the community, whether or not they buy from us digitally or they buy
from us over the phone or they walk in from time to time.
When you think about a model that way, we're in pretty good shape.
Yeah.
Um
I think our scale, um
gives us an opportunity to build, let's just start with technology in a way that it serves 70 or 75 million customers, which is our medium term goal to grow from 70 to 75 million customers.
When you are building for a client base of that scale, you can build bigger, you can build safer, and the economics work.
So I
I feel for regional banks or smaller community banks, they'll be building for their um thousands of customers or tens of thousands of customers and try to get scale financially.
It's it's difficult.
So what happens?
Um, everything that you're seeing right now, which is a significant uptick in MA and financial services, you can see it, especially in the part of
country where you are, Jim, you can see medium-sized uh institutions coming together for scale.
And I think you'll continue to see that.
Um we have a, I don't know.
40 year uh head start um with the largest consumer bank uh in the United States and by a large margin.
And so um we don't spend a lot of time focused on number two and number three and number four.
Showing 321–340 of 387 · page 17 of 20
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