Will Smayda
speaker
387 appearances
1 recordings
1 series
first heard Jul 2026
last heard 21 Jul
Will Smayda’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
We spend an inordinate amount of time figuring out where our 70 million customers plus the five we want to acquire, where they're gonna go next.
So we try the the only
Only way to stay competitive competitive is to move faster than your competition and at exactly the right speed for your customers, where we've all all of us in banking have stubbed our foot, where we've gone too fast and tried to go too digital, and customers revolt.
They still actually like their financial advisor and they want to speak to a banker from time to time.
You can't go too fast because then you you turn your clients off.
If you go too slow, someone else will
Start talking to your customers.
So I think we've got a tremendous advantage.
That's digital.
And then in the financial center channel.
Our CEO talks about this.
If you were to try to replicate a thirty-seven hundred uh financial center environment, um
Maybe in a decade, maybe you could replicate that.
I'm not sure who you'd have invest in you to build at that scale.
So the act of um both in the 80s and again during the financial crisis of of um legacy banks coming together and all of us getting on one platform, one culture, one set of simple solutions that are transparent.
Like we've done all that.
That's in our history.
That's old news.
Now we're just focusing on being
Best bank.
Showing 341–360 of 387 · page 18 of 20
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