in this episode of Agency Intelligence podcast, host Jason Cass interviews Ryan Keating, Vice President of Keating Agency Insurance. Ryan shares his experience as the Season 2 Coach of The Protege, an insurance reality show, and discusses how the ways in which agents create value and connections is rapidly changing. Episode Highlights: Ryan shares that he is an Android user and the last app he downloaded is called MyMind, for meditation. (2:43) Ryan explains that he loves to win because winning is a celebration, and losing gives you a negative feeling. (4:20) Ryan shares that luck has been a bigger factor than skill in where he is today. (4:42) Ryan shares his background story, and how he got into the insurance business. (5:28) Ryan shares that his experience on The Protege helped him to build his network on a larger scale. (7:01) Ryan talks about what it is like to work in a family business, and how generational differences can bring up issues. (14:30) Ryan explains that every agency is run differently, and when it comes to growth, there are 100 different ways to make it work. (17:00) Ryan shares that the way agents create value and connections has rapidly changed. (20:48) Ryan talks about cyber real estate, cyber insurance in the future, as well as cyber liabilities. (23:24) Ryan explains that InsurTech is a software as a service, but also needs to have sales as a service. (27:20) Key Quotes: "Every agency's run differently. And when you look at acquisitions or growth, and you can do things, 100 different ways to make it work." - Ryan Keating "These InsurTechs need distribution, and there's SaaS, software as a service, but there is also a need for sales as a service." - Ryan Keating “I think as agents they get stuck in the narrow-minded, but our day-to-day is dealing with reactive issues for our clients. And taking a step back the industry as a whole, there's so much going on in it. - Ryan Keating Resources Mentioned: Ryan Keating LinkedIn Keating Agency Insurance Reach out to Jason Cass Agency Intelligence

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