In this episode, Cathy Love sits down with Korryn Campbell, one of Australia’s first Certified Online Business Managers (OBM®) and Founder of Allied Business Support Australia. Korryn shares her 17-year journey from starting a virtual office business during maternity leave to now running a 15-person remote team that supports Allied Health providers across Australia. Together with Cathy, she explores why reception is the heartbeat of any business, how culture-first hiring sustains her growing team, and why trading back time from admin and reception tasks is essential for business owners to thrive. Topics covered on Allied Health support ops, reception, remote team culture: Reception as revenue protection – turning missed calls into bookings and managing waitlists. Scaling a remote team – culture-led hiring, systems, and long-term partnerships. Resilience in business ownership – lessons from 17 years of building and leading Allied Health support services. P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth. Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.Midroll Message: Stronger Allied Health businesses start here – take the Allied Health Biz Quiz. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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