I feel I have a good topic for the podcast and that is of a client who the 15 steps did not work well for. Wondering if the 15 steps are not right for every client or did I do something wrong?! I feel other listeners may have similar experiences with clients and how to handles them. I'd like to share the experience I am having with this client, what went wrong and when and how I'm coping with them right now and any advice Kimberly has for handling clients like this! In this episode we learn: - how to prevent clients from second guessing your selections - how to deal with a client who wants to change everything - on the lookout for the flip flopper - advice for the client who goes off the rails - why changing your process isn’t the solution sometimes It’s time to take control of your business. Become a member of Business of Design®, today: https://businessofdesign.com/?ref=2&campaign=podcast

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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