How to execute ”EASY” - A Boom or Bust Proposition

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Recorded22 Apr 2010

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Show notes

Dr. Michelli helps you sort through the challenge of crafting "high touch" versus "high speed" customer experiences.

“What did the council decide on item 42?” — answered with the speaker and the moment.