How to Build Customer Loyalty, With Paula Thomas

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Recorded15 Nov 2021

Publisherfeed.podbean.com ↗

Handlerec:15647736

Show notes

Paula Thomas, a customer loyalty expert and the podcast host of Let's Talk Loyalty, talks about the dos and don'ts when building loyalty programs. We discuss the latest Bond Loyalty Report, which introduced a new metric to predict customer spending. Greg and Paula share their favourite loyalty programs implemented by famous coffee makers. Find out more about Paula: https://letstalkloyalty.com/

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