In this episode of Earned, CreatorIQ Chief Customer Officer Jennifer Cho sits down with Sharon Mussalli, CEO of NowThis, to explore what it takes to build a sustainable media business in an era shaped by social platforms, creators, and rapidly changing audience behaviors. Drawing on more than two decades of experience across media, entertainment, and technology, Sharon shares why enduring brands turn audience affinity into genuine fandom, how NowThis is building recurring shows and original IP designed to grow with their communities, and why great content and compelling personalities remain at the heart of media even as distribution evolves. Together, Jennifer and Sharon unpack the growing relationship between media, creators, and communities, offering a look at how social-first storytelling can turn content into franchises people truly love. In this episode, you'll learn: What traditional media companies can learn from creators—and what creators can learn from established media businesses. How to build content that stays relevant as consumer behavior and platforms continue to change. Why data, experimentation, and audience insights are essential for staying relevant as the future of media continues to evolve. Connect with the Guest: Sharon's LinkedIn - @sharonmussalli Connect with Jen Cho & CreatorIQ: Jen's LinkedIn - @jencho CreatorIQ LinkedIn - @creatoriq Follow us on social: CreatorIQ YouTube - @CreatorIQOfficial CreatorIQ Instagram - @creatoriq CreatorIQ TikTok - @creator.iq CreatorIQ Twitter - @CreatorIQ

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“What did the council decide on item 42?” — answered with the speaker and the moment.