Employee Engagement Examples of Excellence

AI, Feedback, and People-First Transformation: Driving Employee and Customer Experience at Ericsson with Jason Bloomfield

17 Dec 2025

Contributed by Lukas

In this episode we meet Jason Bloomfield who is Global Head of People Change & TA Transformation at Ericsson.Jason shares his diverse business and...

Organisational Velocity in Action with Flight Centre and Unily

17 Dec 2025

Contributed by Lukas

Recorded live at our recent Employee Engagement Summit, this episode features Kaz Hassan, Community & Market Insights at Unily and Rachael Knowles...

The Future of Internal Communication: Navigating Change in a Complex World

15 Dec 2025

Contributed by Lukas

Step inside the Internal Communication Stage at our recent Employee Engagement Summit for this special session recording with Jennifer Sproul, CEO of ...

Balancing Digital Transformation with a Human-Centred Culture

10 Dec 2025

Contributed by Lukas

This podcast episode captures a live recording from our recent Employee Engagement Summit, where leaders explored how to balance digital transformatio...

Building Belonging - Strategies for Achieving Inclusive Workplace Cultures Amid Transformational Change

09 Dec 2025

Contributed by Lukas

Join us for this thought-provoking episode of the Employee Engagement Podcast, recorded live at our recent Employee Engagement Summit. In this inspiri...

Remesh AI: Using Rapid Research to Create Adaptive Learning Cultures

04 Dec 2025

Contributed by Lukas

Recorded live on the Organisational Culture stage at our recent Employee Engagement Summit, this episode explores how rapid research can fuel truly ad...

The Culture Evolution Tracking, Transforming & Sustaining Workplace Values

01 Dec 2025

Contributed by Lukas

Listen in to a vibrant panel discussion recorded live at our recent Employee Engagement Summit. This episode from the Organisational Culture stage fea...

Best Companies: Is Your Workforce Future-Ready?

18 Nov 2025

Contributed by Lukas

In this episode, we bring you a recording from our recent Employee Engagement Summit, where Jonathan Austin, CEO and founder of Best Companies, shared...

Creating a Feedback-Driven Culture Where Every Voice Matters

18 Nov 2025

Contributed by Lukas

Join us for a replay of the Organisational Culture Stage session from our recent Employee Engagement Summit, where leading voices in people experience...

The Happiness Index: Not Another Bloody Survey!

18 Nov 2025

Contributed by Lukas

Join Matt Phelan from The Happiness Index and Laura Silcock from Magenta Living in this lively recording from our recent Employee Engagement Summit. O...

Bupa Case Study: Creating an Unstoppable Experience – The Experiment

17 Nov 2025

Contributed by Lukas

Recorded live at our recent Employee Engagement Summit,this episode features Trish Donoghue and Chris Parkinson from Bupa sharing their inspiring case...

From Principles to Practice: Embedding Purpose & Values into Workplace Culture

03 Nov 2025

Contributed by Lukas

In this recording from our recent Employee Engagement Summit, join moderator Nick Brice and panellists Shane Ashby-Roche, Head of Organisational Devel...

Wrky: The Science of Action: Closing the Loop and Activating Employee Experience Data in the Era of AI

03 Nov 2025

Contributed by Lukas

Recorded live at our recent Employee Engagement Summit, this episode captures Dr Brian Slattery’s powerful session, The Science of Action. As CEO of...

Avalere Health Case Study: How Our Mission Makes Our Culture

03 Nov 2025

Contributed by Lukas

In this episode, recorded live at our recent Employee Engagement Summit, Nick Holmes, Vice President of Learning and Culture at Avalere Health, shares...

Creating Meaningful Employee Journeys That Drive Engagement and Growth: In Conversation with Donna Dew, UK & Corporate Functions People Director at The AA

03 Nov 2025

Contributed by Lukas

In this episode, recorded live at our recent Employee Engagement Summit, Donna Dew takes to theOrganisational Culture stage to explore what it really ...

Zendesk: AI-Powered Employee Service: Leveraging AI to Transform HR Service Delivery

28 Oct 2025

Contributed by Lukas

Recorded live at our recent Employee Engagement Summit, this inspiring session explores how artificial intelligence is reshaping the world of HR servi...

Transforming Lloyds Banking Group... It starts with Culture

27 Oct 2025

Contributed by Lukas

Recorded live at our recent Employee Engagement Summit,this inspiring session features Tanya Evans, Managing Director for Culture and Transformation a...

Purpose & Values Are Your Superpowers: In Conversation with Jodie Craig, HR Director at L’Oréal

20 Oct 2025

Contributed by Lukas

Kicking off the Organisational Culture Stage, this inspiring keynote explores how purpose and values can drive meaningful transformation across organi...

Leading a People Team in a Large and Unique Organisation

12 Sep 2025

Contributed by Lukas

In this episode join Des Mhere, Global Chief People Officer at the British Army to hear about how to lead a team that provides an HR service to a cust...

Enabling Our Most Important Asset, Our People, to Thrive

08 Sep 2025

Contributed by Lukas

Join Helen Webb, Chief People Officer at WHSmith, and Heidi Physick, Chief People Officer at Oodle Finance, for an inspiring conversation from th...

The Power of Authenticity and Representation

01 Sep 2025

Contributed by Lukas

Join Joyce Idoniboye, Chief People Officer at Oxfam, for an inspiring conversation from the Employee Engagement Summit. Joyce shares her powerful care...

Crafting a Culture Blueprint for Success

22 Aug 2025

Contributed by Lukas

Norton Rose Fulbright recognised early on that shaping a culture grounded in strong values would be vital to driving engagement and long-term success....

Designing for Change How Organisation Design & Psychology Rewired the Business for Transformation Short

13 Aug 2025

Contributed by Lukas

What happens when a business grows faster than its design? When legacy systems, silos, and old ways of working begin to suffocate progress — even as...

Listening, Hearing and Responding to Our Colleague’s Voices Across NHS Scotland

04 Aug 2025

Contributed by Lukas

In this episode from the 2025 Employee Engagement Summit, Fiona Hogg, Chief People Officer at NHS Scotland explains the opportunities and challenges a...

Empowering Women at Work: How Deliveroo is Redefining Career Development

21 Jul 2025

Contributed by Lukas

In this episode, Christina Lewis is joined by Bea Jones, Senior Insight Manager from Deliveroo and Helen Ilsley from The Executive Coaching Consultanc...

Championing Wellbeing at Scale: Insights from Entain’s Stella Gavinho

14 Jul 2025

Contributed by Lukas

In this episode, we sit down with Stella Gavinho, Group Head of Wellbeing at Entain, to explore what it takes to build and sustain a thriving wellbein...

Beyond Broadcast: How Internal Communication Shapes Organisational Culture

19 May 2025

Contributed by Lukas

In this insightful episode we meet Natasha Liedl-McDowal, Senior Manager Internal Communications at London Stock Exchange, where she dives into the tr...

Connecting the Front Line: How Wincanton Engages 20,000 Colleagues Across the UK

19 May 2025

Contributed by Lukas

In this episode, we sit down with Jonathon Pinch, Head of Internal Communications and Employee Engagement at Wincanton, the UK’s leading supply chai...

Embedding Culture for the Long Haul: Strategies to Sustain and Measure Lasting Change with Rebecca Moran

13 May 2025

Contributed by Lukas

In this episode, Rebecca Moran, Head of HR at Chatham House explores why culture can’t stand still-and how organisations can embed meaningful cultur...

Culture Catalysts: How Passion, Feedback, and Engagement Drive Organisational Transformation

08 May 2025

Contributed by Lukas

In this episode we dive deep into the power of organisational culture with Gillian Green, Global Senior Manager People Experience & Culture at SSP...

Beyond Mental Health: Building Your Personal Wellbeing Toolbox

06 May 2025

Contributed by Lukas

In our latest episode we meet with Ross Marshall, Wellbeing, Reward and Recognition Lead at London Borough of Havering, a passionate advocate for a ho...

Rethinking Workplace Wellbeing: From Stress to Self-Care

28 Apr 2025

Contributed by Lukas

In this episode, we’re joined by Sean Tolram, Head of Mindfulness at HSBC, who shares insights into his role and gives us a sneak peek into his upco...

From Outdated to Outstanding: Transforming NHS Communications

27 Mar 2025

Contributed by Lukas

In our latest episode we meet with Matt Cooper, Head of Digital Communications at King's College Hospital NHS Foundation Trust as he talks about h...

Pulse Check: Decoding Workplace Culture in the Modern Era

06 Mar 2025

Contributed by Lukas

In today’s episode our Guest Host Christina Lewis is a speaker, trainer and career coach, specialising in employee engagement and gender equity and ...

Thriving at Work: Balancing Expectations, Wellness, and Productivity with Jackie Dacanay

03 Dec 2024

Contributed by Lukas

In this episode, our guest host, Cathy Brown, sits down with Jackie Dacanay to explore the critical factors that influence employee wellness and effic...

The Influence of Managers on Motivating Their Teams

02 Dec 2024

Contributed by Lukas

In this episode, we explore the crucial role managers play in building a motivated and engaged workforce. Drawing insights from The Business of Motiva...

Engagement vs. Burnout: What Companies Keep Getting Wrong—and How to Fix It with Stavy Papasotiriou

05 Nov 2024

Contributed by Lukas

In this episode, our guest host Anaïs welcomes Stavy Papasotiriou to explore one of today’s most critical workplace challenges: employee engagement...

Beyond the Top-Down: Rethinking Employee Engagement from the Ground Up with Christos Malliaros

31 Oct 2024

Contributed by Lukas

In this episode, our guest host, Anaïs Nebel sits down with Director of Self in Progress, Chris Malliaros, to delve into the ongoing challenge of emp...

The Business of Motivation with Merck

23 Oct 2024

Contributed by Lukas

In this episode, we explore The Business of Motivation and what drives today’s workforce. Our guests, Jess Holt from Forty1’s Behavioural Science...

Flattening the Hierarchy: Navigating the Shift to Flat Organisations with Lucy Rowell

07 Oct 2024

Contributed by Lukas

In this episode, Lucy delves into the growing trend of organisations transitioning from traditional hierarchical structures to flatter, more agile mo...

The Impact of Wellbeing Programmes on Your Employees with Wendy Murphy

27 Sep 2024

Contributed by Lukas

In this episode our guest host Cathy Brown is joined by Wendy Murphy, VP of Corporate Communications at Exinity to discuss: - Why did Exinity decide ...

Empowering Employee Voices: Building Successful ERGs and Overcoming Challenges with Christina Lewis

19 Sep 2024

Contributed by Lukas

In this episode our guest host Cathy Brown is joined by Christina Lewis, Head Of Global Rider Experience and Partnerships at Deliveroo to discuss: ...

Career Compass: Navigating Nonlinear Paths and Cross-Cultural Workplaces with Alyssa Jaffer

12 Sep 2024

Contributed by Lukas

In this episode our guest host Cathy Brown is joined by Alyssa Jaffer, Senior Global Communications Manager at Deliveroo to discuss: - Navigating a n...

Strategic Communication: Shaping Culture, Building Brands, and Inspiring Influence

29 Aug 2024

Contributed by Lukas

Join this episode to hear from our host Cathy Brown and Chris Lees, Director, Go to Market at Liberty Global, as they discuss the role of internal com...

The Employee Experience Revolution: Elevating People Management and Engagement

29 Aug 2024

Contributed by Lukas

Join this episode of the Employee Engagement Examples of Excellence, as we are joined by our host Cathy Brown and Georgina Reeves-Saad, Employee Engag...

Lipsy London: Empowering Employees Through Wellbeing

16 Aug 2024

Contributed by Lukas

After being ranked one of the best speakers at the Employee Engagement Summit, Anaïs returns for our latest podcast episode to delve deeper into Lips...

Engagement in the Eye of the Storm

20 May 2024

Contributed by Lukas

When times are tough, the need for brilliant employee engagement is more important than ever. So how do you keep focused on that when you’re the foc...

Harnessing Employee-Driven Engagement

20 May 2024

Contributed by Lukas

How do volunteer lead employee resource groups help support your company culture & employee proposition goals? In a time where resources are in...

The Importance of Senior Leadership Development

02 May 2024

Contributed by Lukas

In this episode, our guest host Cathy Brown, Co-Founder of Handley Studios, was joined by our guest Judith Germain, FCIPD, MBA, PgDip, the Leading Aut...

The Power of Feedback: Supporting Success in Your Workforce

27 Mar 2024

Contributed by Lukas

The people in your organisation are your most powerful asset, but is your team able to reach their full potential? Are individuals telling each other ...

2024: What’s next for IC and EX?

21 Feb 2024

Contributed by Lukas

This episode features an interview with Carolyn Clark, VP of Employee Experience Strategy at Simpplr. Carolyn is a seasoned leader and expert in all f...

Fostering Connection in a Frontline under Pressure: Fireside Chat with May Holloway, Head of Internal Communications at British Transport Police

13 Dec 2023

Contributed by Lukas

Blue Light organisations are facing unprecedented demand, widespread strikes and uniquely challenging recruitment and retention challenges. This is in...

Building Connections that Really Matter: A Fireside Chat with Chris Lees, Senior Manager, Brand & Communications at Liberty Global

07 Nov 2023

Contributed by Lukas

As we become more reliant on technology to bridge the communication gap between our people, leadership and customers, this conversation looks at the i...

Creating Conditions For High Performance: Fireside Chat with Hayley Mann, People Director at Formula E

07 Nov 2023

Contributed by Lukas

From the 2023 Future of Work Conference, hear Hayley’s career journey through Hospitality, Retail, FMCG, and latterly in Sport. The challenges, the ...

Creating a Unified Workplace Culture: A Fireside Chat with Sam Bleazard, Employee Engagement Lead at Fortnum & Mason

07 Nov 2023

Contributed by Lukas

Listen to this 30-minute fireside chat from the 2023 Future of Work Conference as Jo Moffatt interviewed Fortnum & Mason’s Sam Bleazard, on how ...

The Key Forces Shaping the Future of Work

07 Nov 2023

Contributed by Lukas

At the 2023 Future of Work conference David Macleod OBE, C-Chair at Engage for Success outlined the key forces shaping the nature of work - the extern...

Human Design's Influence on Your Career

29 Sep 2023

Contributed by Lukas

In this interesting podcast episode, our host and CX industry specialist Dave D'Arcy is joined by Keynote Speaker, Future of Work & Human Desi...

Mental Health & Wellbeing: How Your Job Can Affect You

18 Sep 2023

Contributed by Lukas

Trigger Warning: This podcast episode discusses some experiences with suicide, self-harm and violence. In this eye-opening podcast episode, our host a...

Climbing the Career Ladder: Your Guide to Leveling Up

29 Aug 2023

Contributed by Lukas

Today our podcast host and CX industry expert, Dave D’Arcy is joined by executive career coach Maya Grossman. Maya shares her tips and tricks on ho...

AI: Friend or Foe?

10 Jul 2023

Contributed by Lukas

In this Podcast Dave D'Arcy catches up with Fiona Passantino discussing the effect AI has on the workplace of today and the future. Fiona delves...

How to Get Men Talking About the Things They Don’t Want to Talk About

30 May 2023

Contributed by Lukas

In our latest podcast episode, our Guest Editor Nicholas Brice had the pleasure of sitting down with Serenity in Leadership’s Thom Dennis. Listen ...

A More Equitable Future: Diversity, Inclusion and Belonging in the UK Workplace

18 May 2023

Contributed by Lukas

During this session, we will be sharing some of our most recently commissioned YouGov data on diversity, equity, inclusion and belonging in the UK wor...

Top 5 Trends Engaging Employees in 2023

16 May 2023

Contributed by Lukas

At the 2023 Employee Engagement Summit Dave Nixon, Employee Experience Expert at LumApps shared very fascinating information on the 5 trends within th...

Mainstreaming Achieving Pay Equity through Pay Transparency : Heart to Heart with Zara Nanu MBE, CEO & Founder of Gapsquare

16 May 2023

Contributed by Lukas

Although pay equity legislation has existed for over 50 years both in the UK and the US, inequities still exist. One way to address gaps in both pay a...

Leading with Purpose, Fuelling Leadership Impact: A Fireside Chat with Sonia Gupta, Global Head Leadership Development at Diageo

16 May 2023

Contributed by Lukas

“Your leadership purpose is who you are and what makes you distinctive. Its not what you do, it is how you do your job and why” (Craig &Snook)...

The Power of Purpose: How John Lewis Partnership and Given Re-Energised 74,000 Partners Around a Shared Purpose

16 May 2023

Contributed by Lukas

Purpose must drive your employee engagement and be truly embedded throughout your culture if you want to meaningfully and authentically engage your ta...

Developing Culture and Climate at CNWL: A Fireside Chat with Charlotte Bailey, Chief People Officer at Central North West London NHS

16 May 2023

Contributed by Lukas

SCARF stands for Safe, Compassionate, Accountable, Reflective and Fair and it’s the name of our Culture and Climate programme here at Central North ...

Enabling Employees to Thrive Through Effective Communication, Learning and Operations

16 May 2023

Contributed by Lukas

Specsavers, the world-leading opticians, are famous for their impressive workplace culture. Their success is not driven by management alone - but by f...

Future-Proofing Your Workforce: How to Stay Ahead of the Curve in the Digital Skills Landscape

16 May 2023

Contributed by Lukas

The digital skills landscape is rapidly evolving, and businesses need to stay ahead of the curve to future-proof their workforce. During this session,...

Panel Discussion: Creating a People-Centric Organisation

16 May 2023

Contributed by Lukas

People-centric organisations have both employees and customers at their heart. Those organisations who put their people at the forefront of everything...

Celebrating Individuality to Create a Sense of Belonging

16 May 2023

Contributed by Lukas

Nikki Humphrey, Chief People Officer at Virgin Group, will discuss how companies can foster a true sense of belonging for employees. Virgin Group is d...

Cultural Intelligence and the Third Culture Concept

28 Apr 2023

Contributed by Lukas

During this thought-provoking podcast, Nick Brice, CEO at Soul Corporations, and Lynn Erasmus, founder of SYMBL CIC (Social Young and Multinational ...

Creating an Inclusive Culture

28 Apr 2023

Contributed by Lukas

In this captivating podcast, Nick Brice, CEO at Soul Corporations, and Joanne Lockwood, Inclusive Culture Expert at See Change Happen, delve into the ...

How The Body Shop Wrote a Self-love Anthem Using Employee Voices

02 Dec 2022

Contributed by Lukas

Did you know that nearly 1 in 2 people feel more self-doubt than self-love? Partnering with the market research leader Ipsos, the cosmetics company Th...

Bayer Case Study: Optimise Your Internal Email Strategy

24 Oct 2022

Contributed by Lukas

With a globally distributed and diverse workforce, communicating with employees at Bayer has proven to be increasingly difficult. While channels like ...

A Day in the Life of Internal Communications – and How it’s Changed.

24 Oct 2022

Contributed by Lukas

Fireside Chat with Nicole Dempster, Head of Internal Communication and Engagement at Financial Ombudsman Service

Northumbrian Water Group Case Study: Colleagues as Consumers

24 Oct 2022

Contributed by Lukas

The award winning Northumbrian Water approach to health and wellbeing, Living Well, was developed in a unique way using a blend of internal marketing ...

Empower Leaders, Maximise Stakeholder Buy-In & Secure Investment

24 Oct 2022

Contributed by Lukas

The connection between the way we engage and communicate with our people and the success of the organisation is well documented, yet some leaders stil...

Getting Chatty Patty with Five Guys

24 Oct 2022

Contributed by Lukas

Five Guys' workforce is spread across Europe, meaning a constant struggle to get key information to every team member. Five Guys relied on traditional...

How Virgin Media O2 Supercharged its Employee Engagement

11 Jul 2022

Contributed by Lukas

In early 2022 Virgin Media O2 announced the suspension of all roaming charges for data used by travellers in the European Union. Getting their own peo...

Communication in a Modern Workplace: Fireside Chat With Nicole Bearne, Internal Communications at Mercedes-AMG Petronas Formula One Team

11 Jul 2022

Contributed by Lukas

This Fireside Chat will take the form of an interview with moderator Jo Moffat, and should cover the points raised in the questions below, along with ...

Amazon Case Study: Leading Diverse Teams Through Change

11 Jul 2022

Contributed by Lukas

Leading complex and diverse teams through change can be daunting and difficult! In this session Cath will share two case studies from her recent caree...

Inclusion in Recruitment: A Fireside Chat with Nicola Liss, Senior Organisational Development & Inclusion Officer at ZSL

11 Jul 2022

Contributed by Lukas

A Fireside Chat with Penny Mitchell, Head of Internal Communication at The Department for Business, Energy & Industrial Strategy

11 Jul 2022

Contributed by Lukas

Championing Diversity & Inclusion: Fireside Chat with Akita Somani, SVP Diversity Equity Inclusion Champion at Elavon

11 Jul 2022

Contributed by Lukas

The Importance of Diversity & Inclusion: A Fireside Chat with Paul Deemer, Head of Diversity & Inclusion at NHS Employers

11 Jul 2022

Contributed by Lukas

Wellbeing at Microsoft: A Fireside Chat With Chris Burton, EMEA Locations Manager at Microsoft

11 Jul 2022

Contributed by Lukas

Reflections on how we think about Wellbeing has changed over the last 2 years.Sharing the programmes and approach taken at MS eg Programmes such as Be...

Creating an Equitable Experience in a Hybrid Comms World: A Fireside Chat with Justine Stevenson, Head of Internal Communication and Employee Engagement at AQA

11 Jul 2022

Contributed by Lukas

Moving from Employee Engagement to Employee Advocacy: A Fireside Chat with Danielle Jones-Hunte, Head of Employee Advocacy (Engagement) at bp

11 Jul 2022

Contributed by Lukas

Employee voices are powerful – yet many companies are just waking up to the need to empower employees to engage with their networks about their comp...

The Role of Internal Communications in Transforming the Employee Experience

11 Jul 2022

Contributed by Lukas

Hear from some of the industry’s experts as they discuss The role of Internal Communications in Transforming the Employee ExperienceJoining us for t...

A Fireside Chat with Cathrin Lemoine, Internal Communications Lead at Dr. Martens

11 Jul 2022

Contributed by Lukas

Ever wondered what it’s like to work for an iconic footwear brand who have been making shoes for over 70 years? Join our exclusive interview with Ca...

A Fireside Chat with Tim Rutter, Head of Communication at Tata Steel

11 Jul 2022

Contributed by Lukas

Ever wondered what it’s like to work for a company that is one of the world's most geographically diversified steel producers, with operations in 26...

A Fireside Chat with John Townsend, Head of Internal Communication at Unicef

11 Jul 2022

Contributed by Lukas

Ever wondered what it’s like to work for a company that works in more than 190 countries and territories to reach the most disadvantaged children an...

Fireside Chat with Adrienne Hoyt, Vice President, Internal Communications at CNN, WarnerMedia News & Sports

11 Jul 2022

Contributed by Lukas

Ever wondered what it’s like to work for the first television channel to provide 24-hour news coverage? Join our exclusive interview with Adrienne H...

Fireside Chat with David Schmidt, Senior Manager of Human Resources at The North Face

11 Jul 2022

Contributed by Lukas

Ever wondered what it’s like to work for an innovative company with over 50 years of exploration, leading them to creating the best gear for athlete...

Fireside Chat with Marissa Munnings, Head of International Internal Communications at The Kraft Heinz Company

11 Jul 2022

Contributed by Lukas

Ever wondered what it’s like to work for the third-largest food and beverage company in North America and the fifth-largest food and beverage compan...

Panel Discussion: Creating a Diverse, Inclusive Culture in a Modern Workplace

11 Jul 2022

Contributed by Lukas

Hear from some of the industry’s experts as they discuss Creating a diverse, inclusive culture in a modern workplace.Joining us for today’s panel,...

Fireside Chat with Putri Realita, Global Diversity and Inclusion Lead at Danone

11 Jul 2022

Contributed by Lukas

Ever wondered what it would be like working for a world leading food company on a mission to bring health through food? Join our exclusive interview w...

Fireside Chat with Ian Adams, Director of Membership and Stakeholder Engagement at NHS

11 Jul 2022

Contributed by Lukas

Ever wondered what it’s like to be working for the company on the front line of the pandemic? Join our fireside chat with Ian Adams, Director of Mem...

Fireside Chat with Miguela Gonzalez, Head of Diversity and Inclusion at Abcam

11 Jul 2022

Contributed by Lukas

Ever wondered what it would be like working for a company that is the leading supplier of protein research tools to life scientists? Join our exclusiv...