One of the toughest - and most important jobs - of a PM is having difficult conversations. These can be with sponsors, stakeholders, team members or other PMs. And the ability to successfully manage these difficult conversations can make the difference between success and failure - for your project, and your career! In this episode, Kate walks us through some key concepts and real life examples based of one of her most influential business books, Crucial Conversations by Joseph Grenny, Al Switzler and Ron McMillan. This book has a lot of content, so this episode we're going to just focus on how to identify when a conversation gets "crucial." Nope, this isn't a sponsored episode, we just love the book! So, we encourage you to go out and buy a copy today JOIN THE HAPPY HOUR! Get access to all podcasts, PDU certificates, bonus content, exclusive member Q&A webinars and more from our membership! https://pmhappyhour.com/membership STUMP THE PM'S! We love to hear about your tough PM issues, so please hit us up at [email protected] or on Facebook at facebook.com/pmhapyhour and we'll see if we can help you. If we use your question, we'll send you a PM Happy Hour coaster you can enjoy at your next happy hour.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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