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The Dentalpreneur Podcast w/ Dr. Mark Costes

Business Education

Episodes

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178: Thinking About Starting a DSO?

09 Aug 2017

Contributed by Lukas

Brian and his firm represent over 200 DSO groups in all 50 states in the areas of entity formation, compliance, mergers, acquisitions, working with pr...

177: Verbiage, Standard of Care and Supervised Neglect

08 Aug 2017

Contributed by Lukas

What's the best way to "retrain" a patient or an entire patient base that has been neglected under the supervision of another dental team?...Continue ...

176: Profit is NOT a Four Letter Word

03 Aug 2017

Contributed by Lukas

Yep, that's what it says… I guess you can call me a bit of an entrepreneurial nerd  (at least that's what my wife Leslie calls me) but there are ce...

175: Your Last Day of Clinical Dentistry

02 Aug 2017

Contributed by Lukas

In today's episode of the Dentalpreneur Podcast, I answer this question posed by a listener who is facing the above scenario, well before his time.......

174: Effective Associate "Onboarding"

01 Aug 2017

Contributed by Lukas

In this episode of the Dentalpreneur Podcast, Kiera Dent (DSI's chief in-office implementer and Regional Manager for Flagship Dental Group) and I di...

173: Exponential Growth- It Ain't All Sunshine and Rainbows

27 Jul 2017

Contributed by Lukas

This eternally appropriate quote comes from Theodore Roosevelt and it's a mantra that I've become accustomed to since I embarked on my journey of mult...

172: The Whirlwind, Start-Ups, and Hacks for Inexpensive Expansion

27 Jul 2017

Contributed by Lukas

During this Q and A session, you'll hear three members of my awesome team-  Ashlee, Sam and Kay read some of the questions posed by our podcast liste...

171: Norman Gelfand - Knowledge-Based Negotiation

25 Jul 2017

Contributed by Lukas

Whether of not you agree with these two quotes above, if you're about to sign a lease, renew your current lease of purchase a commercial property, thi...

170: Driving Progress with Effective AM Meetings

25 Jul 2017

Contributed by Lukas

In this episode of the Dentalpreneur Podcast, Kiera Dent, our lead in-office implementer and I discuss how we run our morning huddles and the method t...

169: Who is Policing Dental Insurance Companies?

19 Jul 2017

Contributed by Lukas

While we have a standard of care and our patient's best interest as our primary concern, dental insurance companies have an entirely different focus a...

168: Building Your Empire Through Practice Acquisition

19 Jul 2017

Contributed by Lukas

In this episode of the Dentalpreneur Podcast, I'm rebroadcasting Dr. Peter Boulden's interview of me on his show, The Bulletproof Dental Practice Podc...

167: Heidi Arndt - 7 Keys to a Wildly Profitable Hygiene Department

19 Jul 2017

Contributed by Lukas

One of the most important decisions that I made early on in my career was to surround myself with people that were smarter than me....Continue Reading...

166: How to Find, Hire and Keep an A-Team

18 Jul 2017

Contributed by Lukas

But if you've been involved in the dental practice game for any length of time, you know that sometimes it's harder to find a qualified team member th...

165: Double Your Income without Increasing Production

14 Jul 2017

Contributed by Lukas

In this episode of the Dentalpreneur Podcast, you'll hear a live keynote presentation that covers exactly how one doctor was able to increase his take...

Increase Case Acceptance, Create Passive Income and Decrease Patient Attrition

12 Jul 2017

Contributed by Lukas

If you're not offering in-office membership and savings plans in your practice you're missing out on a huge opportunity....Continue Reading...

163: Are you the Bottleneck in your practice?

12 Jul 2017

Contributed by Lukas

We're all given the same 24 hours in a day so how is it that a single person can run such a huge organization with countless moving parts while so man...

162: Creating an Effective Onboarding Process

11 Jul 2017

Contributed by Lukas

In this episode of the Dentalpreneur Podcast, I chat with our Regional Manager and head of in office consulting, Kiera Dent on how to effectively tr...

161: Dr. Steve Rasner - Multimillion Dollar Protocol

07 Jul 2017

Contributed by Lukas

In this episode of the Dentalpreneur Podcast, you'll hear Dr. Steve Rasner presenting a key note presentation at the 2017 Dental Success Summit in Sa...

160: How to Make PPO's Profitable

06 Jul 2017

Contributed by Lukas

In this episode of the Dentalpreneur Podcast, I am interviewed by Jordan Comstock (Boomcloudapps.com) and Ben Tuinei (VeritasDentalResources.com) on t...

159: This Guy Makes Demographics Sexy

05 Jul 2017

Contributed by Lukas

What do all of the most successful companies understand? Before they open a new location and spend their time, energy and resources on expansion, they...

158: Dr. Mark Costes - Be a Fly on the Wall at HQ

03 Jul 2017

Contributed by Lukas

Last week I ambushed Jake Conway in his office and stuck a mic in his face with no topic or agenda....Continue Reading...

157: Execution in the Age of Distraction

30 Jun 2017

Contributed by Lukas

Never before in the history of human kind has there been a greater volume of free information available on every subject imaginable....Continue Readin...

156: Craig Cody - The Dentist Tax Whisperer

29 Jun 2017

Contributed by Lukas

Over the years, there's been some debate over the length of the tax code, but according to Andrew Grossman, an attorney at Congress' Joint Committee o...

155: The Thread that Holds it all Together

28 Jun 2017

Contributed by Lukas

But as a practice owner, the CEO of your organization, unless you take the time to cultivate one personality trait, there will be a perpetual struggle...

154: Dr. Ben Kacos - Killer Team Meetings

27 Jun 2017

Contributed by Lukas

Done incorrectly, team meetings can be a huge time suck and demoralizing for your team. But if executed well, they can lead to fresh new ideas, practi...

153: Dr. Roshan Parikh - Growth at Breakneck Speed

23 Jun 2017

Contributed by Lukas

Dr. Parikh bought his first 650 square foot, two operatory practice in 2008 and since then has expanded his group into a growing network of 12 multi-s...

152: Dr. Summer - Rising from the Ashes

22 Jun 2017

Contributed by Lukas

This past weekend I had the privilege of spending two full days with some of the smartest, most ambitious and successful dentists that I've ever met...

151: Dr. Jesse Green- The Savvy Dentist

20 Jun 2017

Contributed by Lukas

In a wildly chaotic and competitive marketplace, sometimes it's nice to be able to quiet the noise and to get back to the basics such as building and ...

150: Engineering a Growth Practice with Dr. Cole Brenny

14 Jun 2017

Contributed by Lukas

When I opened my first dental practice, I had no idea how much I didn't know about practice ownership and operating and growing a successful business....

149: Technology, Inventory Control and Overhead Reduction with Tiger Safarov

13 Jun 2017

Contributed by Lukas

Recently, Tiger flew in to DSI Headquarters to train my team on how his company utilized technology to track and control inventory....Continue Reading...

148: Are you a Boss or a Leader?

10 Jun 2017

Contributed by Lukas

In this episode of the Dentalpreneur Podcast, I interview Dr. Kara Maloley.  Kara is the co-founder of the Relentless Dentist Podcast, and founder o...

147: Dr. Chris Phelps: From $600K to $6.5M in six years

07 Jun 2017

Contributed by Lukas

Chris is the founder of CallTrackerROI.com,  a surgical implant placement instructor and a certified trainer in the Cialdini Method of Ethical Influe...

146: Navigating the Challenges of Partnerships and Multiple Practice Ownership

06 Jun 2017

Contributed by Lukas

Mark is a seasoned entrepreneur, practicing dentist and multiple practice owner. During our discussion, we discuss:...Continue Reading...

145: Converting Passive Visitors into Active Patients

01 Jun 2017

Contributed by Lukas

Beth's company works as an extension of your front office team by adding an interactive element to your website....Continue Reading...

144: Team Incentives: The Win-Win Approach

24 May 2017

Contributed by Lukas

I've seen incentive programs that are based on production, collections, new patients, five star reviews… and just about any combination imaginable.....

143: Making Money is Killing your Business

24 May 2017

Contributed by Lukas

I know it sounds counterintuitive, but sometimes focusing solely on revenue generation without considering the "bigger picture" can actually stifle yo...

142: Forever Eliminate Low Value Activities from your Life

23 May 2017

Contributed by Lukas

Special thanks to Dr. David Dunning, the Practice Management professor at the University of Nebraska School of Dentistry for the invite and arranging ...

141: Do You Have a Book in You?

15 May 2017

Contributed by Lukas

If you've ever fantasized about being a published author - about creating something that could be your mark in time, your legacy, but you don't know w...

140: Swipe and Deploy: Benchmark Calendar

15 May 2017

Contributed by Lukas

To learn more about how we utilize our Monthly Benchmark Calendar, and how you can immediately implement this tool into your office, make sure to chec...

139: How to Play Dental Practice Money Ball

11 May 2017

Contributed by Lukas

Together, they came up with the hypothesis that statistics used by baseball insiders such as runs batted in, stolen bases and batting averages were im...

138: Free Swipe and Deploy: Weekly Practice Progress Report

09 May 2017

Contributed by Lukas

I'm the first to admit that I've made just about every mistake that you can make in dental practice ownership and management. In fact, my organization...

137: Assembling Your Bulletproof Billing Department

05 May 2017

Contributed by Lukas

During our interview, Kelcie sheds some light on how she manages to keep it all straight and shares some of the valuable lessons that she's learned ab...

136: Tactical Tuesday – Swipe this Review Template for Immediate Results

02 May 2017

Contributed by Lukas

During this episode Dr. Costes walks us through one of our departmental assessment forms that we use for any and all members that are a part of our de...

134: Bedros Keuilian - Dumpster Diver To Eight Figure Empire

27 Apr 2017

Contributed by Lukas

In this episode of the Dentalpreneur Podcast, joining us today is Bedros Keuilian. Bedros is the founder and CEO of FitPro Newsletter, FitPro Magazine...

133: Data Driven Decision Making

25 Apr 2017

Contributed by Lukas

During this quick episode Dr. Costes discusses two key spreadsheets he uses to facilitate a smoother running operation. The understanding gained with ...

132: Straight Talk about Dental Practice Marketing

21 Apr 2017

Contributed by Lukas

From social media to SEO to pay-per-click to reputation management to limitless more traditional marketing channels, it's becoming more and more diffi...

131: Ace Your Comp Exams with this Free Hack

18 Apr 2017

Contributed by Lukas

During these shorter podcast episodes, I'll be sharing a very specific actionable tip that you can immediately implement into your dental practice.......

130: Dentalpreneur Hijacked! Success Breeds Success

14 Apr 2017

Contributed by Lukas

In this quick happy hour chat, they discuss how the Mastermind program received a lot of positive feedback and new sign ups at the summit....Continue ...

129: Transforming your Dental Practice Part 2

11 Apr 2017

Contributed by Lukas

In this episode, we continue on with the Practice Transformation contest that took place on stage at the Dental Success Summit 2017 in San Diego, CA.....

128: Transforming your Dental Practice Part 1

10 Apr 2017

Contributed by Lukas

In this episode of the Dentalpreneur Podcast, we play part 1 of the live Transformation Contest that took place at this year's Dental Success Summit 2...

127: Live on Stage - The Executive Team

05 Apr 2017

Contributed by Lukas

During their chat, they share a drink and details on what has been on their respective plates at DSI headquarters. They cover many topics such as, new...

126: The 2017 Summit Speakers

03 Apr 2017

Contributed by Lukas

In our quick chat, we talk to Dr. Aaron Nicholas, Dr. Nic Anderson, Dr. Pat Brown, Dr, Justin Schmidt, Jake Conway, Tiger Safarov and get a preview of...

125: Dr. Brady Frank- Creative Expansion

03 Apr 2017

Contributed by Lukas

In this flashback episode, I interview Dr. Brady Frank, Dentalpreneur's very first guest, and one of our most popular guests of all time....Continue R...

124: Dr. Mark Costes- Overcoming Systemization Paralysis

30 Mar 2017

Contributed by Lukas

In this episode, I break down three systems that can create an immediate positive impact in your practice and can be implemented immediately. The thre...

123: Dr. Mark Costes - UNC – The Business of Dentistry (Part 2)

23 Mar 2017

Contributed by Lukas

Dr. Costes explains some of the systems he has found to be the most valuable in his practices. He discusses what core values mean to his staff members...

122: Dr. Mark Costes - UNC – The Business of Dentistry (Part I)

21 Mar 2017

Contributed by Lukas

Dr. Costes begins his talk by leading with his flaws and how his background in practicing dentistry was not a path always paved in gold. He discusses ...

121: Dr. Taylor Clark Beating all Odds

17 Mar 2017

Contributed by Lukas

Dr Clark is the author of of the book "Beating All Odds." His book is a roadmap for success and teaches us how we can overcome adversity in our lives....

120: Tarun Agarwal - Technology, Financial Menus and Building Wealth

15 Mar 2017

Contributed by Lukas

Joining us to share his expertise on this subject is Tarun Agarwal. Today Tarun and Dr. Costes discuss how important it is to embrace technology in of...

119: Amy Deschamps - Taking Due Diligence to the Next Level

13 Mar 2017

Contributed by Lukas

Joining us to share her knowledge on this topic is dental consultant and founder of D4Metrics, Amy Deschamps. Amy began as a registered dental assista...

118: Dr. Mark Costes - Self Education and Building the Foundation for Business

08 Mar 2017

Contributed by Lukas

Joining Dr. Costes are students Zack Mohorn (founder of mandible.io), Christian Hart, Jordan Thomas, and Michael Touloupas. The group discusses how th...

117: Heidi Arndt - The Full Throttle Hygiene Department

07 Mar 2017

Contributed by Lukas

Heidi Arndt, RDH will be appearing at the upcoming Dental Success Summit in San Diego. Today we revisit her presentation from the 2014 Dental Success ...

114: Ashlee Evans and Jake Conway - Updates from HQ

27 Feb 2017

Contributed by Lukas

Joining us in this episode are two key members of Dr. Costes' team, Ashlee Evans and Jake Conway. Jake explains how the new 90 day analysis offer has ...

112: Dr. Mark Costes - Riffing From Gate A-10

21 Feb 2017

Contributed by Lukas

Dr. Costes is getting ready to board his flight at the Sacramento Airport to go back to Phoenix. There is a lot to come on his agenda, and you'll get ...

111: Dr. Steve Rasner - The Multimillion Dollar Practice Protocol

16 Feb 2017

Contributed by Lukas

Dr. Rasner began his career graduating in the middle of his dental school class. Without many prospects for work, he joined his father's traditional d...

110: Hal Elrod - Win The Morning, Win The Day

14 Feb 2017

Contributed by Lukas

Joining us to today to share his incredible story is bestselling author Hal Elrod. Hal's journey of self improvement and success started very early in...

109: Dr. Mark Costes - The Systems Driven Dental Practice

10 Feb 2017

Contributed by Lukas

Dr. Costes brings Shawn VandeVyver, Alan Mead and Jason Lipscomb on the stage and they all acknowledge the listeners and people who have supported the...

108: Dr. Aaron Nicholas and Dr. Jason Campbell: Success in Three Different Practice Models

07 Feb 2017

Contributed by Lukas

The three Doctors have distinctly different practices. Dr. Campbell utilizes a fee for service model built around biofunctional surgical complex care....

107: Dental Students AND Practice Owners

02 Feb 2017

Contributed by Lukas

Daniel Dela Cruz and Matthew Whitson are both 4th year dental students and they have partnered up to purchase their own dental practice before even co...

106: VoD Debrief

01 Feb 2017

Contributed by Lukas

The group is still recouping from their time spent at the Voices of Dentistry Summit and take some time to share their thoughts on it. They discuss th...

105: Dr. Bradley Bale, Dr. Tom Larkin and Dr. Jason Campbell - The Heart Attack Gene-ius

31 Jan 2017

Contributed by Lukas

Joining us on today's episode are Dr. Tom Larkin, Dr. Bradley Bale and Dr. Jason Campbell. Dr. Larkin is the new clinical director of the Productive D...

104:Dr. Mark Costes - 2017; Your Year of Execution

19 Jan 2017

Contributed by Lukas

On today's show Dr. Costes explains some of the business strategies that he has learned and implemented in his practices. He gets into some of the det...

103: Dr. James Anderson - How to Get 100% Collections Without Breaking the Bank

17 Jan 2017

Contributed by Lukas

Joining us today is owner and founder of eAssist Dental Billing, Dr. James Anderson. This service is now Americas leading provider in dental business ...

102: Damon Janis - Increase Your Revenue with Marketing Automation

06 Jan 2017

Contributed by Lukas

Joining us to share his knowledge on this topic is software engineer Damon Janis. Damon and his brother Brandon are co-founders of the leading dental ...

101: Dr. Hunter Smith - Six Practices Before 30 Years Old

06 Jan 2017

Contributed by Lukas

Dr. Smith grew up in Jonesboro, AR where he completed his undergrad schooling at Arkansas State University. He then attended the Tennessee Health and ...

100: Dr. Mark Costes - Reflections of 2016, Warts and All!

04 Jan 2017

Contributed by Lukas

On today's show Dr. Costes explains some of the business strategies that were most helpful during the past year. The environment at the Dental Success...

099: Dr. Mark Costes - Midwestern University - The High Stakes Facing New Practice Owners

30 Dec 2016

Contributed by Lukas

Dental school students Brian Pierce and Derek Green invited Dr. Mark to come speak with the students at their school when they made their appearance o...

098: Dr. Brady Frank - How to Build a Multiple Practice Empire

22 Dec 2016

Contributed by Lukas

Joining us today is multiple practice owner and transition specialist Dr. Brady Frank. Dr. Frank is on the forefront of the implant industry and has t...

097: Dr. Aaron Nicholas - Fundamentals in Action

20 Dec 2016

Contributed by Lukas

Joining Dr. Mark Costes today is fellow Mastermind member, Dr. Aaron Nicholas. Dr. Nicholas will be speaking at the upcoming not-to-be-missed events V...

096: Jake Conway and Ashlee Evans - Tackling the Biggest Overhead and Systematic Issues in Your Practice

16 Dec 2016

Contributed by Lukas

Ashlee Evans and Jake Conway hijack the podcast while their boss, Dr. Mark Costes is away and share some of the knowledge they have gained over the pa...

095: Dr. Peter Boulden - Principles of Building a Dental and Real Estate Empire

13 Dec 2016

Contributed by Lukas

Georgia native and industry leader Peter Boulden has been practicing dentistry for 15 years. He shares a little bit about how his journey in dentistry...

094: Cheryl Janis - Your Practice Aesthetic and Your Bottom Line

05 Dec 2016

Contributed by Lukas

Joining us to share her knowledge on this topic is Cheryl Janis. Cheryl is the founder of Cheryl Janis Designs, a wellness design studio in the San Fr...

093: Preparing for a Successful Career in Entrepreneurial Dentistry with Brian Pierce and Derek Green

02 Dec 2016

Contributed by Lukas

Joining us to share their experiences and insights are 4th year dental students Brian Pierce and Derek Green. Brian and Derek are classmates at Midwes...

092: Q&A - Associate Pay, Employee Transitions and Choosing a Specialty

01 Dec 2016

Contributed by Lukas

Joining us on today's show is Dr. Mark Costes' COO, Ashlee Evans who will be reading the listeners questions as well as sharing some insights on the t...

091: Michael O'Neal – The Solopreneur

25 Nov 2016

Contributed by Lukas

Michael dives deep into Mark's history as an entrepreneur and explains that being the owner of multiple seven figure traditional businesses gives him ...

090: Dr. Mark Costes Q&A - Minimizing Cancelations and Booking Unscheduled Treatment

23 Nov 2016

Contributed by Lukas

Today Dr. Mark Costes focuses on how to deter patients from rescheduling appointments as well as how to engage with them in the most effective way con...

089: The Expert Panel - Dr. Alan Mead, Dr. Jason Lipscomb and Dr. Shawn Van de Vyver

22 Nov 2016

Contributed by Lukas

Dr. Mark Costes will get into what sets these doctors apart, but more importantly what has brought them all together, specifically the upcoming Voices...

088: Growing Pains - Handling Unforeseen Challenges of Rapid Expansion

18 Nov 2016

Contributed by Lukas

Joining us in this episode are two key members of Dr. Costes' team, Ashlee Evans and Jake Conway. Today we are getting to know some of the elements in...

087: Wendy Askins - The Criminal Running Your Practice

16 Nov 2016

Contributed by Lukas

Wendy explains on this episode that 25 years ago she got started in the dental field because she needed a job. As fate would have it early in her care...

086: Dr. Mark Costes - Systemization Jumpstart

14 Nov 2016

Contributed by Lukas

It wasn't long ago when marketing or even referring to a dental practice as a "business" was considered unprofessional. Well, those days are long gone...

085: Reese Harper - Dentist Money

10 Nov 2016

Contributed by Lukas

Joining us to share his expertise on this subject is Reese Harper. Today Reese and Dr. Mark Costes share a glimpse inside the financial planning world...

084: Dr. Walter Knysz, Jr. - A True Dentalpreneur

08 Nov 2016

Contributed by Lukas

Dr. Knysz is a dentist, entrepreneur and business owner. Prior to becoming a dentist he was a successful stock broker. After graduating from Detroit M...

083: Dr. Mark Costes - Case Study Pt. 2: The 12 Month Practice Transformation

07 Nov 2016

Contributed by Lukas

Over the years, I've attended more conferences and seen more presentations than I can count. Some have been incredible and some not so much. I recentl...

082: Dr. Mark Costes - Case Study: The 12 Month Practice Transformation

04 Nov 2016

Contributed by Lukas

Over the years, I've attended more conferences and seen more presentations than I can count. Some have been incredible and some not so much. I recentl...

081: Dr. Mark Costes - Case Acceptance: The Unsexy Truth

02 Nov 2016

Contributed by Lukas

One of the most requested topics that I get asked to speak about is "How to Increase Treatment Plan Acceptance." In this episode of the Dentalpreneur ...

080: Jordon Comstock - Attracting and Retaining Uninsured Patients

30 Oct 2016

Contributed by Lukas

Joining us to share his insights on this topic is Jordon Comstock. Today Jordon and Dr. Mark Costes discuss the elements involved in having a membersh...

079: Jake Conway - Embracing & Utilizing The Elite Practice Mastermind

21 Oct 2016

Contributed by Lukas

Today, Jake and I are going to discuss the Elite Practice Mastermind meeting DSI hosted this past weekend in Philadelphia, PA. In addition to the year...

078: Dr. Russell Kirk - The Business Of Dentistry

15 Oct 2016

Contributed by Lukas

Welcome to another episode of The Dentalpreneur Podcast. Joining me today is Dr. Russell Kirk, the host of the Business of Dentistry Podcast ...Conti...

077: Dr. Mark Costes - The Age of Incredible Free Content

08 Oct 2016

Contributed by Lukas

In this week's episode, I answer some of the most frequently asked questions from listeners of the show ...Continue Reading....

076: Dr. Shawn Van de Vyver - Merging, Acquiring & Managing Growth

03 Oct 2016

Contributed by Lukas

Today we are going to re-visit a previous podcast episode with guest Dr. Shawn Van de Vyver. Dr. Van de Vyver is one of a number of speakers that will...

075: Dr. Mark Costes - Creative Practice Financing, Balance & Favorite Books

22 Sep 2016

Contributed by Lukas

To start, I address a question I am asked very often about maintaining work/life balance. Balance is a continuous evolution between life and your neve...

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